Sur La Table
007 - Newport - Sur La Table, 832 Avocado Avenue, Newport Beach, CA 92660
CulinaryLead
Neural analysis suggests this role is
optimal for Mid candidates.
“Culinary Lead at Sur La Table. Skills: culinary expertise, business acumen, teaching skills, customer experience. Inspire customers. Support culinary program”
What You'll Achieve.
Meet culinary business needs; Exceed performance expectations; Uphold positive team culture; Elevate performance; Enhance team engagement; Inspire repeat visits; Build customer loyalty; Hold employees accountable for quality and execution; Increase foot traffic; Increase store engagement; Enhance culinary business; Enhance retail business; Optimize store performance; Drive customer engagement; Drive sales; Minimize shrink; Control supply and culinary expenses; Enforce age restrictions
Industry & Context.
Excellent problem-solving abilities; Excellent decision-making abilities
Ability to communicate verbally, Ability to remain standing for up to 4 hours, Ability to move about the store, Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to chop, whisk, slice, stir, juice and/or demonstrate techniques, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Workweeks between 20 and 25 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, Ability to work in a variable kitchen environment (open flames, hot surfaces, temperature variations, food allergens)
What They're Looking For.
Must Have
Must be 21 years of age or older, 1-2 years of progressively responsible kitchen management experience, Valid Food Manager Certification
Nice to Have
A degree in culinary arts, Proficiency in Microsoft Office Suite, Proficiency in retail systems
What You'll Do.
Support culinary program
Deliver customer experience
Recruit and train team
Provide coaching and feedback
Create memorable experiences
Maintain product expertise
Ensure cooking class experience
Increase store engagement
Analyze performance metrics
Meet culinary program goals
Ensure food safety compliance
Handle kitchen equipment
Maintain inventory levels
Ensure store safety and cleanliness
Follow policies and SOPs
Teach 3-4 classes per week
How You'll Work.
Team & Collaboration
Work cooperatively with associates; Work cooperatively with customers; Coach and direct associates; Coach and direct class participants; Communicate performance issues to General Manager/Store Manager; Communicate policies and SOPs to associates
Communication Scope
Excellent communication abilities
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills. This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key Responsibilities Leadership & Team Development · Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution. · Work with sto
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