Sur La Table
102 - Hearst Tower - Sur La Table, 306 West 57th Street, New York, NY 10019
CulinaryLead
“Culinary Lead at Sur La Table. Skills: Culinary expertise, Business acumen, Teaching skills, Customer experience. Inspire customers. Support culinary program”
What You'll Achieve.
Meet culinary business needs; Exceed performance expectations; Uphold positive team culture; Elevate performance; Enhance team engagement; Inspire repeat visits; Build customer loyalty; Drive customer engagement; Drive sales; Achieve second-class sign-ups; Achieve retail culinary product sales; Achieve positive guest feedback
Industry & Context.
Excellent problem-solving abilities
Ability to communicate verbally, Ability to remain standing for up to 4 hours, Ability to move about the store, Ability to perceive and differentiate variations in intensity or quality of flavors or odors, Ability to identify specific tastes or scents, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to chop, whisk, slice, stir, juice, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Workweeks between 20 and 25 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Ability to adjust class assignments based on demand, Ability to teach 3-4 classes per week, Ability to work in a variable kitchen environment, Ability to work with open flames, Ability to work with hot surfaces, Ability to work in temperature variations, Ability to work with food allergens
What They're Looking For.
Must Have
Must be 21 years of age or older, 1-2 years of progressively responsible kitchen management experience, Valid Food Manager Certification
Nice to Have
A degree in culinary arts, Proficiency in Microsoft Office Suite, Proficiency in retail systems
What You'll Do.
Support culinary program
Deliver customer experience
Communicate performance issues
Represent brand culture
Stay current on products
Ensure class experience
Hold employees accountable
Increase foot traffic
Increase store engagement
Ensure customer experience
Implement sales strategies
Analyze performance metrics
Optimize store performance
Deliver exceptional classes
Maintain work environment
Enforce age restrictions
Ensure store cleanliness
Address maintenance needs
How You'll Work.
Team & Collaboration
Work cooperatively with associates; Work cooperatively with customers; Coach and direct associates; Communicate policies to associates
Communication Scope
Excellent communication abilities
Applying for this Culinary Lead role?
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What do employees actually say about Sur La Table?
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