Sur La Table
175 - Smithhaven - Sur La Table, 313 Smith Haven Mall, Lake Grove, NY 11755
CulinaryLead
“Culinary Lead at Sur La Table. Skills: culinary expertise, business acumen, teaching skills, customer experience. Inspire customers throughout culinary experience. Support culinary program”
What You'll Achieve.
meet the culinary business needs; exceed performance expectations; elevate performance and team engagement; inspire repeat visits and customer loyalty; holding employees accountable for quality and execution; drive customer engagement and sales; second-class sign-ups; retail culinary product sales; guest feedback through Google reviews
Industry & Context.
problem-solving; decision-making abilities
Ability to remain standing for up to 4 hours at a time, Ability to move about the store, Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, or to identify specific tastes or scents using the tongue or nose, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to seize, hold, grasp, turn, or otherwise to chop, whisk, slice, stir, juice and/or demonstrate other techniques, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Workweeks are expected to be between 20 and 25 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, flexibility to adjust class assignments based on demand, ensuring 3-4 classes are taught per week, Ability to work in a variable kitchen environment included but not limited to open flames, hot surfaces, temperature variations, various food allergens both physical and airborne
What They're Looking For.
Must Have
Must be 21 years of age or older at the time of employment, 1-2 years of progressively responsible kitchen management experience, Valid Food Manager Certification
Nice to Have
A degree in culinary arts, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education, Proficiency in Microsoft Office Suite and retail systems preferred
What You'll Do.
Inspire customers throughout culinary experience
Support culinary program
Deliver customer experience
Build and manage culinary team
Provide coaching and feedback
educational experiences
Maintain product expertise
Ensure outstanding cooking class experience
Increase foot traffic and store engagement
Ensure exceptional customer experience
Assist with driving sales growth
Analyze key performance metrics
Meet or exceed culinary program goals
Ensure compliance with food safety
Maintain accurate inventory levels
Control supply and culinary expenses
Enforce age restrictions
Ensure store safety and cleanliness
Address maintenance needs
Adhere to wage and hour laws
Accurately records time worked
Model and ensure policies are followed
How You'll Work.
Team & Collaboration
Work cooperatively with associates and customers; Coach and direct associates and class participants; Communicate performance issues directly to the General Manager/Store Manager; Work with store leadership to increase foot traffic and store engagement
Communication Scope
Excellent communication; Ability to communicate verbally
Applying for this Culinary Lead role?
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What do employees actually say about Sur La Table?
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