Sur La Table
004 - Kirkland - Sur La Table, 90 Central Way, Kirkland, WA 98033
CulinaryLead
“Culinary Lead at Sur La Table. Skills: Culinary expertise, Team development, Customer experience. Support recruitment, training, and development. Lead, coach, and inspire associates”
What You'll Achieve.
Meet culinary business needs; Exceed performance expectations; Elevate performance and team engagement; Inspire repeat visits and customer loyalty; Drive customer engagement and sales; Second-class sign-ups; Retail culinary product sales; Guest feedback through Google reviews
Industry & Context.
Problem-solving abilities
Ability to communicate verbally, Ability to remain standing for up to 4 hours, Ability to move about the store, Capability to accurately perceive and differentiate variations in flavors or odors, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to chop, whisk, slice, stir, juice, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse, Workweeks between 20 and 25 hours, Flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, Ability to teach 3-4 classes per week, Ability to work in a variable kitchen environment (open flames, hot surfaces, temperature variations, food allergens)
What They're Looking For.
Must Have
Must be 21 years of age or older, 1-2 years of progressively responsible kitchen management experience, Valid Food Manager Certification, Excellent communication, problem-solving, and decision-making abilities
Nice to Have
A degree in culinary arts, Proficiency in Microsoft Office Suite and retail systems
What You'll Do.
and inspire associates
Provide in-the-moment coaching
educational experiences
Maintain product expertise
Ensure outstanding cooking class experience
Increase foot traffic and store engagement
Ensure exceptional customer experience
Assist with driving sales growth
Analyze key performance metrics
Meet or exceed culinary program goals
Ensure compliance with food safety standards
Maintain accurate inventory levels
Ensure store safety and cleanliness
Adhere to wage and hour laws
Model and ensure policies are followed
How You'll Work.
Team & Collaboration
Work cooperatively with associates and customers; Communicate performance issues to General Manager/Store Manager; Work with store leadership to increase foot traffic; Communicate policies and SOPs to associates
Communication Scope
Excellent communication
Applying for this Culinary Lead role?
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What do employees actually say about Sur La Table?
Real rants from real employees. Read before you apply.