Sur La Table

019 - Rookwood - Sur La Table, 2673 Edmondson Road, Cincinnati, OH 45209

CulinaryLead

$31–45k ~AI est. Cincinnati, Ohio, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Culinary Lead at Sur La Table. Skills: Culinary arts, Sales growth, Team development. Inspire customers. Support culinary program”

What You'll Achieve.

Exceed performance expectations; Meet culinary program goals; Minimize shrink; Control expenses

Industry & Context.

019 Rookwood Sur La Table, 2673 Edmondson Road, Cincinnati, OH 45209
Problems you'll solve

Problem-solving

Eligibility Requirements

Stand up to 4 hours, Move about store, Perceive flavors, Perceive odors, Identify tastes, Identify scents, Grab, Reach, Push, Pull, Bend, Stoop, Kneel, Crouch, Use hands, Chop, Whisk, Slice, Stir, Juice, Demonstrate techniques, Lift up to 50 lbs, Ascend ladders, Descend ladders, Work in variable kitchen environment, Work with open flames, Work with hot surfaces, Work with temperature variations, Work with food allergens, Teach 3-4 classes per week, Flexible schedule

What They're Looking For.

Must Have

21 years of age or older, 1-2 years kitchen management experience, Valid Food Manager Certification

Nice to Have

Proficiency in Microsoft Office Suite, Proficiency in retail systems

What You'll Do.

Support culinary program

Deliver customer experience

Communicate performance issues

Stay current on products

Ensure cooking class experience

Hold employees accountable

Increase foot traffic

Increase store engagement

Ensure customer experience

Lead customer-focused culture

Assist driving sales growth

Analyze performance metrics

Optimize store performance

Meet culinary program goals

Deliver exceptional classes

Handle kitchen equipment

Maintain safe environment

Maintain efficient environment

Enforce age restrictions

Ensure store cleanliness

Address maintenance needs

How You'll Work.

Team & Collaboration

High-performing team; Store leadership

Communication Scope

Verbal communication

Full Job Description

## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.  Position Overview As a Culinary Lead at Sur La Table, you play a key role in the success of the store by inspiring customers throughout every stage of their culinary experience by combining culinary expertise, business acumen, and teaching skills.  This role supports the culinary program, drives sales, delivers a #bestincenter customer experience, a company-wide standard for excellence in service, and helps build and manage a high-performing culinary team. Key Responsibilities Leadership & Team Development ·        Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs. ·        Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. ·        Provide in-the-moment coaching and feedback to elevate performance and team engagement.  Communicate performance issues directly to the General Manager/Store Manager. Customer Experience & Brand Representation ·        Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. ·        Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. ·        Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution. ·        Work with store

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