Hitachi Vantara
CTOEngineer
“CTO Engineer at Hitachi Vantara. Skills: enterprise storage systems, hardware configuration, infrastructure support, data center operations, system-level testing, validation, functional and technical troubleshooting, Storage Area Network (SAN), Network Attached Storage (NAS), network switch configuration, license key generation, activation, deployment activities, RMA (Return Material Authorization) processes, inventory management, asset tracking, system upgrades, firmware updates, hardware repla”
What You'll Achieve.
ensure systems are delivered according to customer requirements and quality standards; ensure operational efficiency and customer satisfaction; enhance operational efficiency, quality, and turnaround time
Industry & Context.
analytical, troubleshooting, and problem-solving skills
What They're Looking For.
Must Have
5+ years of hands-on experience in enterprise storage, server configuration, or data center operations, Experience working with Hitachi Vantara storage systems or equivalent enterprise storage platforms, understanding of SAN and NAS technologies, storage concepts, and infrastructure environments, Knowledge of network switch configuration and support, preferably Cisco and Extreme Networks, Experience troubleshooting hardware, firmware, and system-level issues in enterprise environments, Familiarity with RMA handling, inventory management, and asset tracking processes, Ability to follow technical procedures, build documentation, and quality control standards, analytical, troubleshooting, and problem-solving skills, Ability to work independently and collaboratively in a fast-paced operational environment, Good communication and coordination skills with cross-functional teams and stakeholders
Nice to Have
Experience supporting system integration, testing, or deployment activities is an advantage, Basic knowledge of Linux, Windows Server, or virtualization environments is preferred, Exposure to scripting, automation, or infrastructure management tools is an added advantage
What You'll Do.
and validating Hitachi Vantara solutions
and supporting infrastructure integration activities
Assemble and configure Hitachi Vantara storage systems and servers based on customer requirements
Perform system-level testing and validation to ensure quality
and compliance with specifications
Provide functional and technical troubleshooting support for hardware and software-related issues across supported platforms
Administer and support Storage Area Network (SAN) and Network Attached Storage (NAS) environments
and support third-party network switches including Cisco and Extreme Networks integrated with Hitachi Vantara solutions
Support license key generation
and deployment activities
Handle RMA (Return Material Authorization) processes including evaluation
and processing of defective components
Maintain accurate lab inventory records including tracking
and upkeep of systems
and related equipment
Support system upgrades
and hardware replacement activities
Ensure compliance with operational procedures
and safety guidelines during all configuration and testing activities
Provide support during critical deployment
and post-deployment activities as required
Drive continuous improvement initiatives to enhance operational efficiency
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams including Engineering, Logistics, Quality, and Customer Support to ensure operational efficiency and customer satisfaction; Good communication and coordination skills with cross-functional teams and stakeholders
Communication Scope
Good communication and coordination skills with cross-functional teams and stakeholders
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