Banyan Software

software

CTO

Madrid, Spain
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“CTO at Banyan Software. Skills: CTO, product and engineering roadmap, modernisation of the software platform, strategic adoption of AI, technical architecture of the platform, AI and automation technologies integration. responsible for the product and engineering roadmap. modernisation of the software platform”

What You'll Achieve.

AI features shipped and adopted within the product; Measurable efficiency gains in internal operations from AI/automation; Time-to-market improvement for new product capabilities; Engineering velocity and release cadence; Platform stability, uptime, and security posture; Technical debt reduction over time; Reduction in support ticket volume through automation and self-service; Mean time to resolution (MTTR) and first-contact resolution rate; Client satisfaction (CSAT) scores; Support cost per client over time

Industry & Context.

software
Problems you'll solve

reduction of technical debt; driving efficiency improvements — leveraging automation and AI tooling to do more with less

Eligibility Requirements

public sector obligations

What They're Looking For.

Must Have

Minimum 8+ years of technology leadership experience, at least 3 years in a CTO, VP Engineering, or equivalent senior role in a software product company, Proven track record delivering and evolving enterprise or B2G (business-to-government) software products, ideally in a regulated industry, Hands-on experience integrating AI and automation technologies into software products and/or operational workflows, Experience leading lean engineering and support teams, with a track record of improving efficiency through tooling, process improvement, and intelligent automation, Business level fluency in both written and spoken English and Spanish

Nice to Have

Advanced qualifications are a plus, Familiarity with the Spanish public sector technology environment is a advantage — including knowledge of ENS (Esquema Nacional de Seguridad), LOPD/GDPR compliance, and public administration IT requirements

What You'll Do.

responsible for the product and engineering roadmap

modernisation of the software platform

strategic adoption of AI across both the product and internal operations

lead a lean client support function

driving efficiency improvements — leveraging automation and AI tooling to do more with less

without compromising service quality for public sector clients

evaluate and integrate relevant technologies into the company's stack in a responsible

Foster a culture of experimentation and continuous improvement

and grow the engineering

Implement robust development practices: agile delivery

code quality standards

and structured release management

Own the technical architecture of the platform

managing both organic product evolution and the reduction of technical debt

Partner with the product and commercial teams to translate client requirements — particularly those arising from public sector contracts — into a clear and deliverable technical backlog

report regularly to the CEO on support performance

and efficiency trends

Ensure the support team has a deep understanding of the specific operational contexts of public sector clients — including payroll cycles

administrative calendars

and regulatory reporting periods that drive peak demand

Serve as an active member of the senior management team alongside the CEO and Commercial Director

contributing to company strategy

and cross-functional planning

Act as the internal authority on technology risk

and information security — particularly in the context of public sector obligations

How You'll Work.

Team & Collaboration

Partner with the product and commercial teams to translate client requirements; Serve as an active member of the senior management team alongside the CEO and Commercial Director, contributing to company strategy, culture, and cross-functional planning

Communication Scope

Business level fluency in both written and spoken English and Spanish

Process & Methodology

agile delivery, structured release management

Full Job Description

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. The Role: One of Banyan’s portfolio companies in Spain is searching for a CTO to join their business. As the company's senior technology leader, responsible for the product and engineering roadmap, the modernisation of the software platform, and the strategic adoption of AI across both the product and internal operations. Reporting directly to the CEO, this person will also lead a lean client support function and be accountable for driving efficiency improvements — leveraging automation and AI tooling to do more with less, without compromising service quality for public sector clients. This is a hands-on leadership role that balances strategic vision with practical execution in a specialist, regulated environment. Key Responsibilities; Technology Strategy evaluate and integrate relevant technologies into the company's stack in a responsible, compliant manner. Foster a culture of experimentation and continuous improvement, encouraging the engineering and support teams to embrace AI tools that augment their effectiveness. Success metrics: AI features shipped and adopted within the product Measurable efficiency gains in internal operations from AI/automation Time-to-market improvement for new product capabilities Engineering Leadership Lead, develop, and grow the engineering te

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