Amazon
Administrative Support, Human Resources, global corporate
CTKSr.Associate(Seasonal)
Neural analysis suggests this role is
optimal for Senior candidates.
“CTK Sr. Associate (Seasonal) at Amazon. Skills: Timekeeping, Ticket management, Data accuracy. Manage time and attendance data. Process and resolve trouble tickets”
What You'll Achieve.
Reduce payroll defects; Maintain consistent service levels
Industry & Context.
Troubleshooting
What They're Looking For.
Must Have
6+ months HR experience, 6+ months Microsoft Office, 6+ months customer service, Bachelor's degree or equivalent
Nice to Have
1+ years HR experience, 1+ years customer service, 1+ years Microsoft Office
What You'll Do.
Manage time and attendance data
Process and resolve trouble tickets
Handle time-related queries
Provide support across network
Perform regular data auditing
Maintain system accuracy
Ensure policy compliance
Ensure law compliance
Participate in improvement projects
Participate in process redesign
Support HR Services objectives
Execute additional projects
How You'll Work.
Team & Collaboration
Cross-functional collaboration
Full Job Description
At Amazon, we strive to be earth's most customer-centric company. Each day presents new opportunities to innovate and overcome challenges. We distribute millions of products annually to our loyal customers worldwide, continuously redefining what's possible through the talent and dedication of exceptional individuals. Amazon's recognition as one of the world's leading brands stems from our commitment to customer obsession and innovation. We are establishing a shared services team in India to support Amazon's global expansion. This hub will deliver multi-language support to our internal customers, and we seek Senior Associates to join our growing Shared Services Center. HR Services teams will redesign processes and tools to achieve service globalization and infinite scalability, delivering an innovative and frustration-free experience to employees worldwide. The India-based service hub will provide immediate, high-quality support across APAC and globally to Amazon businesses, managers, and employees. Services include employee transactional processes such as onboarding, centralized timekeeping, data management, exits, and compliance-related activities. About Amazon Centralized Timekeeping (CTK): The Centralized Timekeeping team streamlines time and attendance data entry to reduce payroll defects and maintain consistent service levels. CTK supports thousands of Amazon Associates with their time and attendance matters. Operators and HR submit edit requests through MyTime and trouble ticketing systems. The team manages these requests on a FIFO basis, prioritizing payroll-impacting tickets to prevent defects. We support the business by handling associates' time and attendance matters with speed, precision, and customer obsession. Position Description: Join Amazon's HR Services team in India to make a direct impact on all Amazonians. We seek a Time and Attendance Operational Admin specializing in time and attendance management. This centralized role manages time-related mat
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