Heartflow
medical technology
CTApplicationSpecialist
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optimal for Mid candidates.
“CT Application Specialist at Heartflow. Skills: cardiac CT, HeartFlow products, customer training, clinical application support. Assisting customers with the proper use of HeartFlow products. Delivering training to customers”
What You'll Achieve.
Attainment of revenue goals by providing the highest level of customer satisfaction
Industry & Context.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; Exercises judgement in selecting methods, techniques and evaluation criteria for obtaining results
Up to 20% travel, Home-based position preferably in PST zone, Schedule will be Tuesday–Saturday, 9:30 AM – 6:00 PM PST
What They're Looking For.
Must Have
ARRT Certified in CT or Board Certified in Radiology, Experience in cardiac CT is a must, 1-3 years of clinical and/or education experience on cardiac CT, Ability to discuss advance CT technical topics e. g. artifacts, radiation dose, iterative reconstruction, and new technologies e. g. spectral CT across multiple scanner platforms, Ability to discuss complex clinical topics related to CT/FFRct – accuracy, clinical utility, and outcomes, High-level proficiency on CCTA, High level of proficiency on HeartFlow’s technology and ability to discuss routine accuracy complaints with customers
Nice to Have
Teaching experience highly desirable
What You'll Do.
Assisting customers with the proper use of HeartFlow products
Delivering training to customers
Building relationships with customers
Setting up cardiac CT programs
Leading quality improvement programs
Troubleshooting and explaining complex customer complaints related to product performance
Providing direct end-user training on HF products
Documenting/communicating customer acceptance/success on each training/assignment
Providing on-site and/or remote clinical application support to customers
Providing feedback to R&D on clinical performance of products
Preparing customized training materials
Mentoring and training CT Application Specialists
Communicating in a highly professional manner
Developing effective relationships with customers
Staying up to date regarding clinical environments
Keeping up with the latest CT and Workstation product innovations
Adapting training presentations accordingly
How You'll Work.
Communication Scope
exceptional communication; highly professional manner
Full Job Description
Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. The CT Application Specialist position is responsible for assisting customers with the proper use of HeartFlow products to ensure optimal use of the technology. This includes travel to customer sites to deliver training to and build relationships with Radiologists, Cardiologists, and other customer representatives. The CT Application Specialist will have strong experience in clinical and cardiac CT, will be able to express deep understanding of HeartFlow’s technology and products, and will be passionate about delivering the highest level of customer support. This is a home-based position preferably in PST zone with up to 20% travel. Schedule will be Tuesday–Saturday, 9:30 AM – 6:00 PM PST. Job Responsibilities: Has expert level of experience in cardiac CT. Can help setup cardiac CT programs in cardiology and radio
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