Johnson Controls

Building Technologies

CSRFrickParts

Mexico FULL TIME
The Brief

“CSR Frick Parts at Johnson Controls. Skills: Customer Orders, Client Relationships, Technical Support. Oversee and execute complex customer orders. Manage customer inquiries and complaints”

What You'll Achieve.

achieving optimal outcomes

Industry & Context.

Building Technologies
Problems you'll solve

problem-solving skills

What They're Looking For.

Must Have

University degree or equivalent combination of education and experience (minimum 1 year for university graduates or 6 years with a 2-year degree), Extensive experience in customer service, particularly with technical products or services, organizational skills and an ability to manage multiple tasks effectively, Proficiency in MS Office, familiarity with CRM systems or similar tools

Nice to Have

proficiency in additional languages

What You'll Do.

Oversee and execute complex customer orders

Manage customer inquiries and complaints

Build and maintain robust relationships with clients

Ensure delivery excellence across diverse product markets

Manage customer orders to guarantee compliance

Streamline processes to prioritize customer satisfaction

Provide expert technical support

Resolve customer inquiries effectively

Maintain detailed records of all service interactions

How You'll Work.

Team & Collaboration

Engage collaboratively with sales and supply chain teams; Address order-related challenges; Foster a culture of mutual trust and shared goals

Communication Scope

Excellent communication skills

Free ATS check

Applying for this CSR Frick Parts role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Johnson Controls?

Real rants from real employees. Read before you apply.

Read Company Rants →