Johnson Controls
Building Technologies
CSRFrickParts
“CSR Frick Parts at Johnson Controls. Skills: Customer Orders, Client Relationships, Technical Support. Oversee and execute complex customer orders. Manage customer inquiries and complaints”
What You'll Achieve.
achieving optimal outcomes
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
University degree or equivalent combination of education and experience (minimum 1 year for university graduates or 6 years with a 2-year degree), Extensive experience in customer service, particularly with technical products or services, organizational skills and an ability to manage multiple tasks effectively, Proficiency in MS Office, familiarity with CRM systems or similar tools
Nice to Have
proficiency in additional languages
What You'll Do.
Oversee and execute complex customer orders
Manage customer inquiries and complaints
Build and maintain robust relationships with clients
Ensure delivery excellence across diverse product markets
Manage customer orders to guarantee compliance
Streamline processes to prioritize customer satisfaction
Provide expert technical support
Resolve customer inquiries effectively
Maintain detailed records of all service interactions
How You'll Work.
Team & Collaboration
Engage collaboratively with sales and supply chain teams; Address order-related challenges; Foster a culture of mutual trust and shared goals
Communication Scope
Excellent communication skills
Applying for this CSR Frick Parts role?
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