fiskaly

CSE-InvoicingExpert

€52–75k ~AI est. Vienna, Vienna, Austria; Spain; Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“CS E-Invoicing Expert at fiskaly. Skills: E-invoicing, Fiscalization, Tax compliance. Act as subject-matter expert. Lead pre-sales conversations”

What They're Looking For.

Must Have

3-5+ years e-invoicing, 3-5+ years fiscalization, 3-5+ years tax compliance, Proven customer-facing experience, Proven consulting experience, Fluent English, Active AI user

Nice to Have

German language proficiency, Hands-on content creation experience, Hands-on video creation experience, Hands-on automation tools experience

What You'll Do.

Act as subject-matter expert

Lead pre-sales conversations

Support pre-sales conversations

Monitor regulatory changes

Interpret regulatory changes

Translate regulatory changes

Create AI-assisted content

Review AI-assisted content

Validate content accuracy

Answer internal knowledge questions

Serve as escalation point

How You'll Work.

Team & Collaboration

Bridge between Sales, CS; Internal CS team training

Communication Scope

Customer-facing conversations; Internal training; Technical audiences; Non-technical audiences

Full Job Description

Job Details Location: Vienna preferred, can be remote in Spain, and Germany Languages: English mandatory; German a strong plus; any other European language a bonus Experience: 3–5+ years in e-invoicing, fiscalization, or tax compliance, with proven time in customer-facing or consulting roles Contract: Full-time, permanent 🚀 Join fiskaly! Help Us Simplify Receipts for Millions Millions of people interact with fiskaly every day, even if they don't realize it. As a B2B company, we power the retail technology behind digital receipts and secure, legally compliant transactions. By making receipts tamper-proof through digital signatures, we help fight tax fraud. And with our paperless receipt solution, we offer consumers a modern alternative while helping merchants streamline their operations. Sure, our solutions sound complex but our mission is simple: make receipts easy for everyone. 💼 The Role As our CS E-Invoicing Expert at fiskaly, you'll be the go-to authority on e-invoicing across all of our markets. You'll lead and support customer-facing pre-sales conversations with deep subject-matter expertise, enable and train the internal CS team, and turn fast-moving regulatory complexity into clear, usable knowledge. You operate comfortably across breadth and depth — fluent in the differences between Peppol, EN16931, and country-specific mandates, while staying close enough to each market to know what actually trips customers up at go-live. You're also genuinely AI-native: you use AI tools daily to research, draft, and produce content, and you critically validate what they give you rather than taking output at face value. You'll act as a bridge between Sales, CS, and our customers in a highly regulated environment where staying current is the job. 🛠️ What You'll Do Act as the subject-matter expert for e-invoicing across all fiskaly markets, leading and supporting customer-facing pre-sales conversations Monitor and interpret regulatory changes across European markets, and

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