Utility Warehouse
Utilities
CRMTechnicalManager
“CRM Technical Manager at Utility Warehouse. Skills: Braze, SQL, Liquid, Data Architecture. Own Braze Master Build. Design event payloads”
What You'll Achieve.
Evolve CRM stack into self-serve, automated powerhouse; Orchestrate hyper-personalised experiences at scale; Minimise operational overhead; Maintain speed without incurring technical debt; Measure success by technical independence of squads
Industry & Context.
Systemic Troubleshooting; Diagnose root causes; Implement permanent fixes
Background check
What They're Looking For.
Must Have
Advanced Braze Mastery, SQL & Data Manipulation, Technical Stack Fluency, API & Integration Expertise, Systems Architecture, The Liquid Architect, Efficiency Obsessed, Data-First Mindset, Adaptable Technologist, Collaborative Enabler
What You'll Do.
Own Braze Master Build
Design event payloads
Lead Braze feature implementation
Architect real-time data pulls
Productise Braze stack
Engineer automated solutions
Serve as technical escalation point
Lead Community of Practice
How You'll Work.
Team & Collaboration
Bridge gap between marketing vision and technical delivery; Upskill team in Liquid literacy; Upskill team in SQL basics; Set global standard for QA governance; Set global standard for technical documentation; Collaborate with product team
Communication Scope
Explain data-flow why to senior stakeholders
Applying for this CRM Technical Manager role?
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ANONYMOUS · UNFILTERED
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