Utility Warehouse
Utilities
CRMTechnicalManager
“CRM Technical Manager at Utility Warehouse. Skills: Braze, SQL, Liquid, Data Architecture. Own the ‘Master Build’ for high-stakes journeys. Translate business requirements into sophisticated BigQuery/SQL queries”
What You'll Achieve.
Evolve our CRM stack into a self-serve, automated powerhouse; Orchestrates hyper-personalised experiences at scale; Minimise operational overhead; Maintain speed without incurring technical debt; Measure your success by the technical independence of the squads you support
Industry & Context.
Systemic Troubleshooting; Diagnose root causes; Implement permanent fixes
Background check
What They're Looking For.
Must Have
Advanced Braze Mastery, SQL & Data Manipulation, Technical Stack Fluency, API & Integration Expertise, Systems Architecture, The Liquid Architect, Efficiency Obsessed, Data-First Mindset, Adaptable Technologist, Collaborative Enabler
What You'll Do.
Own the ‘Master Build’ for high-stakes journeys
Translate business requirements into sophisticated BigQuery/SQL queries
Design the event payloads and custom attribute schemas
Lead the implementation of high-complexity Braze features
Architect real-time data pulls using Connected Content
Productise the Braze stack for the wider team
Engineer automated solutions
Serve as the final technical escalation point
Lead the ‘Community of Practice’
How You'll Work.
Team & Collaboration
Bridge the gap between marketing vision and technical delivery; Enablement through Democratisation; Technical Mentorship
Communication Scope
Explain the data-flow ‘why’ to senior stakeholders
Applying for this CRM Technical Manager role?
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ANONYMOUS · UNFILTERED
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