Ubisoft
Gaming
CRMOperationsSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“CRM Operations Specialist at Ubisoft. Skills: CRM Operations, Campaign Management, Salesforce Marketing Cloud. Receive the need. Coordinate the campaign”
What You'll Achieve.
Ensure smooth running and deployment of the campaign; Make channels grow
Industry & Context.
Identify pain points; Analytical skills
1-year contract
What They're Looking For.
Must Have
Bachelor's degree or foreign equivalent in marketing or technical field, Experience working in Digital, project management or CRM marketing, Good knowledge of HTML, Good knowledge of SQL, Fluent in English (written and oral), Ability to rapidly learn and take advantage of new concepts, business models and technologies, Sense of organization, Ability to multi-task, Ability to work autonomously, Ability to coordinate a project between different interlocutors, Excellent analytical skills, Ability to develop/follow processes and methodologies
Nice to Have
Experience with Salesforce Marketing Cloud, Adobe Campaign or other CRM software is a plus, Passion for gaming, technology, and internet culture is a plus
What You'll Do.
Coordinate the campaign
Collaborate with stakeholders
Ensure smooth running of campaign
Ensure proper deployment in Salesforce Marketing Cloud
Make recommendations on CRM campaigns
Make proposals on CRM campaigns
Participate in optimization of campaigns
Participate in update of campaigns
Monitor good progress of campaigns
Identify pain points of campaigns
Be responsible for documentation
Provide leadership on channels
Provide technical expertise on channels
How You'll Work.
Team & Collaboration
Permanent contact with brand; Contact with other teams
Process & Methodology
Project coordination
Full Job Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! Within the Customer Relationship Management (CRM) department, and more especially within the Operations team, you will be in permanent contact with the brand and other teams for the deployment of campaigns on the channels you are working on. This position is a 1-year contract. WHAT YOU'LL DO · Receive the need · Coordinate the campaign · Collaborate with the different stakeholders to ensure the smooth running and deployment of the campaign · Ensure the proper deployment in Salesforce Marketing Cloud · Make recommendations and proposals on CRM campaigns · Participate in the optimization and update of the various existing campaigns · Monitor the good progress of the campaigns · Identify the pain points of the different campaigns via the performance indicators · Be responsible of the documentation · Provide leadership and technical expertise on your channels and make them grow ## Qualifications WHAT YOU'LL BRING · Bachelor’s degree or foreign equivalent in marketing or technical field · Experience working in Digital, project management or CRM marketing · Experience with Salesforce Marketing Cloud, Adobe Campaign or other CRM software is a plus · You have a good knowledge of HTML and SQL · You are fluent in English (written and oral) · You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies · You are a self-starter with a strong sense of organization, who can multi-task and work autonomously · You are a team player with strong communication and interpersonal skills · You know how to coordinate a project between different interlocutors · Y
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