CRMMarketingManager

Hi, we’re AMBOSS and we’re searching for a CRM Marketing Manager to support our US Physicians group! ABOUT AMBOSS AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool. Our team brings together care, innovative thinking, and cutting-edge AI medical technology. Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice. Since then, we've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US. Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town. Want to learn more about our culture? Watch our video https://youtu.be/gTPDn5XpeJg to explore what makes us unique. Why can this position be exciting for you? At AMBOSS, we are committed to empowering clinicians with the knowledge they need to deliver excellent care. Reaching US clinicians effectively requires tailored, relevant communication and a deep understanding of the channels and touchpoints that matter most to them. As we continue to invest in growing this segment, we are looking for additional CRM expertise to help build and scale impactful lifecycle marketing strategies. The CRM Marketing Manager, US Clinicians will play a key role in driving these efforts, supporting engagement, retention, and growth in one of our most important markets. YOU WILL: - Own the end-to-end strategy, implementation, and continuous optimization of multi-channel lifecycle journeys (Email, Push, In-App) within Braze. - Act as the single point of contact to internal stakeholders, translating high-level business goals into actionable CRM workflows that drive conversion and retention. - Own the reporting suite for CRM performance. You will move beyond open rates to analyze LTV, ROI, and incremental lift, providing actionable insights to the leadership team. - Spearhead the expansion of our communication