Delivery Hero
E-Commerce
CRMIntern(CommsAutomation&Insights)
“CRM Intern (Comms Automation & Insights) at Delivery Hero. Skills: CRM automation, Lifecycle marketing, AI workflows. Support execution of lifecycle campaigns. Rethink and automate CRM operations”
What You'll Achieve.
Make processes faster, leaner, and more personalized
Industry & Context.
Turn real CRM problems into practical solutions; Turn data into actionable recommendations
What They're Looking For.
Must Have
Ability to work 40 hours per week for at least 6 months, Built at least one real automation, Comfortable with basics of SQL/Python, Understand AI and automation beyond ChatGPT prompts
Nice to Have
Familiarity with CRM platforms, Advanced command of SQL or Python, Experience running A tests, Basic Figma skills
What You'll Do.
Support execution of lifecycle campaigns
Rethink and automate CRM operations
Build AI-powered workflows
Design lifecycle campaigns
Develop communication flows
Translate business goals into CRM plans
Support campaign execution end-to-end
Track CRM performance metrics
Assess CRM performance metrics
Turn data into recommendations
Collaborate with local teams
Adapt campaigns to regional needs
Identify repetitive CRM tasks
Build workflows to automate tasks
Build and iterate on prompt-based tools
Build lightweight automations
Use AI for segmentation logic
Use AI for A/B test analysis
Use AI for campaign result interpretation
Build internal playbook of automation use cases
Build playbook of prompting best practices
Stay on top of AI landscape
Share useful AI developments
How You'll Work.
Team & Collaboration
Growth & CRM team; Local teams across countries
Communication Scope
Verbal communication; Written communication
Applying for this CRM Intern (Comms Automation & Insights) role?
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