Wise
Financial Services
CRMCopywriter
Neural analysis suggests this role is
optimal for mid candidates.
“CRM Copywriter at Wise. Skills: CRM copywriting, Customer communication. Write copy for CRM campaigns. Write clear and concise copy”
Industry & Context.
Maternity cover, 14 month contract
What They're Looking For.
Must Have
Experience writing CRM copy, Experience writing CRM copy for service notifications, Experience writing CRM copy for marketing campaigns, Clear writing samples, Portfolio to show craft, Worked with designers, Worked with product marketers, Worked with product managers, Resilience to handle requests, Ability to deliver to tight deadlines
Nice to Have
Experience writing copy for CRM channels for a medium-to-large-sized business, Experience writing copy for a regulated industry, Pragmatic approach to writing, Good understanding of design, Good understanding of UX, Versatility in writing, Experience articulating the 'why', Convince stakeholders, Disagree confidently, Take useful feedback, Give useful feedback
What You'll Do.
Write copy for CRM campaigns
Write clear and concise copy
Compose messages to guide customers
Produce time-sensitive service communications
Craft words for marketing campaigns
Craft words for transactional campaigns
Help brainstorm ideas
Help brainstorm angles
Support CRM in delivering communications
Deliver relevant communications
Deliver personalised communications
Deliver timely communications
How You'll Work.
Team & Collaboration
Cross-functional teams; Wise organisation; Creative disciplines
Communication Scope
Jargon-free words; Educate customers; Empower customers
Full Job Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). Millions of people will read your words. We’re looking for a CRM copywriter for a 14 month fixed-term contract (maternity cover) to join our CRM team in London. You’ll be someone who puts our customers at the heart of everything they do — who is passionate about choosing the right combination of words to say, at the right time, through the right channel. Wise has over 16 million customers — and you’ll speak to giant swaths of them through our emails, push notifications and in-product messages. Money can be complicated — especially the world of global transfers — and our customers trust us with theirs. With your jargon-free words, you’ll make the complicated sound simple. Giving them the comfort and confidence they need to make the best decisions. Your words will need to educate and empower, with an injection of Wise personality. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. You’ll work with our cross-functional teams to deliver key messages about our brand, products and pricing. What you’ll be doing: You’ll write the copy for CRM campaigns that inform and inspire customers throughout their journey with Wise. Your responsibilities will include: * Write clear and concise copy that gives customers everything they need to know when they transact with Wise * Compose the messages that help guide customers along their Wise journey with with e
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