ServiceNow
AI-enhanced technology
CRMArchitect
“CRM Architect at ServiceNow. Skills: CRM strategy, ServiceNow, Solution Architecture. Consult and Advise senior stakeholders. Design and architect end-to-end solutions”
What You'll Achieve.
Achieve/exceed business results; Ensure solutions are aligned with business needs; Ensure solutions are implemented effectively; Deliver solutions that provide best-in-class user experience
Industry & Context.
Make sense of complex or contradictory information to effectively solve problems; problem-solving skills; Analytical Skills
What They're Looking For.
Must Have
AI experience, CRM Transformation Experience, Implementation Service Expertise, Consultative Mindset, Stakeholder Management, Technical Acumen, User Experience, Analytical Skills
Nice to Have
ServiceNow Knowledge, Competitive certifications, Salesforce certifications, ServiceNow certifications
What You'll Do.
Consult and Advise senior stakeholders
Design and architect end-to-end solutions
Analyze current state for improvement
Collaborate with IT and business stakeholders
Drive adoption of Industry Best Practices
Keep up to date on industry trends
How You'll Work.
Team & Collaboration
Collaborate closely with stakeholders; Work closely with IT, operations, business stakeholders, product, and other external and internal teams; Position effective cross-product solutions
Communication Scope
Excellent communication skills; Ability to engage and influence stakeholders at all levels; Ability to communicate technical concepts to non-technical audiences
Process & Methodology
Drive complex projects from concept to completion
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