CRM&AIProjectManager

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Remote We are looking for a Project Manager reporting to the Business System Transformation Manager within Finance. This role will work closely with Sales, Marketing, Legal and Finance functions. It is a unique opportunity to join a booming Software Business environment in a role that will directly impact business agility and success. Primary Responsibilities: * Own and drive end-to-end delivery of GTM technology projects, from requirements gathering to deployment and adoption. Salesforce (SFDC) being a core component of our architecture, most projects will be impacting this platform. * Implement AI agents for GTM * Work closely with business stakeholders to translate business needs into clear functional requirements. * Act as the primary interface between Business and development team, ensuring alignment, feasibility, and timely execution. * Drive implementation and optimization within the Salesforce (SFDC) ecosystem, including process improvements, automations, and integrations. * Deliver quick wins and incremental enhancements that improve efficiency, scalability, and data quality. * Manage timelines, dependencies, testing, and releases, ensuring proper delivery and user adoption. ## Qualifications * Bachelor’s degree in business systems, computer science, information technology, or related field. * 5+ years of experience in a similar role. * CRM SFDC exp