Barclays
Banking
CreditRiskCounterpartyAnalystSRE
“Credit Risk Counterparty Analyst - SRE at Barclays. Skills: Credit Risk Counterparty Analysis, Site Reliability Engineering (SRE), Technical infrastructure monitoring and maintenance, Complex technical issue resolution, Service management, Preventative maintenance, Root cause analysis, Automation, Monitoring enhancements, Capacity management, Resiliency, Business continuity management, Risk identification and remediation, SQL, Database Technologies, Unix, Windows, ITIL concepts. Monitor and main”
What You'll Achieve.
minimising disruption to operations; improve the service to customers and stakeholders; ensure optimal performance; maintain stability and drive efficiency; ensure issues are known when they occur; consistently driving continuous improvement; create an environment for colleagues to thrive and deliver to a consistently excellent standard; achieve the objectives of the organisation sub-function
Industry & Context.
resolve more complex technical issues; Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues; Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
follow-the-sun model, working with India and offshore teams
What They're Looking For.
Must Have
Hands-on/technical experience with high proficiency in SQL, Hands-on/technical experience with high proficiency in Database Technologies, Hands-on/technical experience with high proficiency in Unix, Hands-on/technical experience with high proficiency in Windows, Hands-on/technical experience primarily within Investment Banking domain, Experience with ITIL concepts and best practices
Nice to Have
Experience of using configuration management tools and reporting (preferred Service Management Tool - Service First / SNOW), Experience in batch monitoring tools (preferably, Autosys), Good understanding of ITIL methodologies as applicable to Application Management function, project management skills, Understands follow-the-sun model, experience in working with India and offshore teams
What You'll Do.
Monitor and maintain the bank’s critical technology infrastructure
Resolve more complex technical issues
Minimise disruption to operations
Provision of technical support for the service management function
Resolve more complex issues for a specific client of group of clients
Develop the support model and service offering
Execution of preventative maintenance tasks on hardware and software
Utilisation of monitoring tools/metrics to identify
prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases
Analysis of system logs
error messages and user reports to identify the root causes of hardware
software and network issues
Providing a resolution to these issues by fixing or replacing faulty hardware components
reinstalling software
or applying configuration changes
monitoring enhancements
business continuity management
front office specific support and stakeholder management
Identification and remediation or raising
through appropriate process
of potential service impacting risks and issues
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
Actively tune monitoring tools
and alerting to ensure issues are known when they occur
Support systems that are fundamental to how we manage and measure credit risk across the bank
Ensure they are running reliably
Monitor automated processes
Coordinate with global teams using structured IT processes
How You'll Work.
Team & Collaboration
Lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources; Partner with other functions and business areas; Takes responsibility for end results of a team’s operational processing and activities; Maintain and continually build an understanding of how own sub-function integrates with function; Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function; Guide and persuade team members; Act as contact point for stakeholders outside of the immediate function; building a network of contacts outside team and external to the organisation; close collaboration across global teams
Communication Scope
Communicate complex / sensitive information
Process & Methodology
project management skills
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