Barclays
Investment Banking
CreditRiskAnalyst-SRE
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Credit Risk Analyst - SRE at Barclays. Skills: Credit Risk, Site Reliability Engineering (SRE), technical expertise, operational excellence. monitor and maintain the bank’s critical technology infrastructure. resolve more complex technical issues”
What You'll Achieve.
ensure optimal performance; improve the service to customers and stakeholders; maintain stability and drive efficiency; ensure issues are known when they occur; deliver to a consistently excellent standard; ensure our critical credit risk platforms remain resilient, reliable, and always available.
Industry & Context.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
What They're Looking For.
Must Have
Hands-on/technical experience with high proficiency in SQL, Database Technologies, Unix, Windows primarily in Investment Banking domain.
Nice to Have
Experience of using configuration management tools and reporting. (preferred Service Management Tool - Service First / SNOW), Experience in batch monitoring tools (preferably - Autosys), Good understanding of ITIL methodologies as applicable to Application Management function, project management skills, Understands follow-the-sun model, experience in working with India and offshore teams
What You'll Do.
monitor and maintain the bank’s critical technology infrastructure
resolve more complex technical issues
minimise disruption to operations
Provision of technical support for the service management function
Develop the support model and service offering
Execution of preventative maintenance tasks on hardware and software
utilisation of monitoring tools/metrics to identify
prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases
Analysis of system logs
error messages and user reports
monitoring enhancements
business continuity management
front office specific support and stakeholder management
Identification and remediation or raising
through appropriate process
of potential service impacting risks and issues
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
Actively tune monitoring tools
ensure they are running reliably
monitor automated processes
coordinate with global teams using structured IT processes
How You'll Work.
Team & Collaboration
coordinate team resources; Partner with other functions and business areas; coordinate with global teams; close collaboration across global teams
Communication Scope
Guide and persuade team members and communicate complex / sensitive information.
Process & Methodology
project management skills
Full Job Description
# **Job Description** **Purpose of the role** To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. **Accountabilities** * Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. * Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. * Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. * Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. * Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. * Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. * Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. **Analyst Expectations** * To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. * Requires in-depth technical knowledge and experience in their assigned area of expertise * Thorough understanding of the underlying principles and concepts within the area of expertise * They lead and supervise a team, gui
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