Lendha
Financial Technology
CreditOfficer-LASUOjo
Neural analysis suggests this role is
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“Credit Officer - LASU Ojo at Lendha. Skills: Debt collection, Customer acquisition, Loan portfolio growth. Manage debt collection processes. Develop payment plans”
Industry & Context.
Analytical skills
Taste for fieldwork
What They're Looking For.
Must Have
Bachelor's or Higher National Diploma, NYSC discharge certificate or Exclusion Letter, Good computer skills, Real motivation to work, Taste for fieldwork
Nice to Have
Knowledge of the microfinance bank sector
What You'll Do.
Manage debt collection processes
Develop payment plans
Maintain client records
Manage past due accounts
Determine collection action
Collect delinquent accounts
Contact customers via telephone
Contact customers via email
Visit place of business
Compile reports on delinquent accounts
Compile reports on collection activity
Compile reports on accounts receivable
Report progress of collections to Supervisor
Make recommendations for next steps
Make recommendations for write-offs
Present Lendha’s products
Promote Lendha’s products
Sell Lendha’s products
Negotiate with clients
Support loan evaluation
Ensure credit appraisals are completed
Identify outstanding debts
Review contract terms
Communicate payment options
How You'll Work.
Team & Collaboration
Work cooperatively with other departments
Communication Scope
Good communication skills
Full Job Description
Lendha is a financial technology company that is creating a credit-led financial operating system for SMEs in Africa * Manage the debt collection processes and work with analysts to develop, recommend, and enact payment plans to eliminate client debt in an agreed timeframe aligned with Lendha’s collections policy. * Debt Settlements: Accurately maintain client records and manage all past due accounts and determine the appropriate collection action to be taken for each individual client. Collect delinquent accounts by contacting customers via telephone, email, and visiting the place of business. Compile daily, weekly, and monthly reports on the status of delinquent accounts, collection activity, and accounts receivable status. Report progress of collections to Supervisor, make recommendations for next steps and write-offs. * Customer Acquisition: Present, promote and sell Lendha’s products using solid negotiations to existing and prospective clients across relevant sectors, including but not limited to companies in the e-commerce, consumer goods, healthcare, and financial services industries. * Loan Portfolio Growth. Support the evaluation of loans given to customers by ensuring that credit appraisals are completed properly and uphold monitoring of accounts to identify outstanding debts. Review terms of contract and service with client and clearly communicate various payment options. Work cooperatively with other departments to best determine how to balance both the customer's and Lendha's needs. ## Qualifications * Bachelor's or Higher National Diploma in any discipline from an accredited polytechnic or University with NYSC discharge certificate or NYSC Exclusion Letter. * Good relationship and communication skills with strong team spirit * Strong analytical skills * Good computer skills * Real motivation to work and grow in a performance-based environment * Taste for fieldwork * ADDITIONAL KNOWLEDGE / SKILLS REQUIRED * Practical knowledge of micro / small/medium bu
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