CreditController

### Credit Controller _ABOUT THE COMPANY_ Global Expansion ([www.globalexpansion.com),](https://www.globalexpansion.com\),) an independent subsidiary of Equus Software, is a global Employer of Record (EOR) service provider. We are experiencing rapid growth and are looking for a focused, positive, and energetic Client Services Manager to join our global team. At Global Expansion, we are passionate about delivering a Global EOR service that provides an exceptional employee experience and a flexible, comprehensive solution for our clients. We currently support our clients in over 160 countries with the ability to hire in 214 countries and territories worldwide. Our team is distributed across North America, Europe, Africa and Asia. ### ABOUT THE ROLE The Credit Controller is responsible for the timely collection of approximately 1,000 client invoices per month across GX's global client base. The Credit Controller will own the full collections process from invoice due date to cash received and will be the primary point of contact for clients on payment matters. _**Please note: Candidates must have the right to work and be located within the UK.**_ ### WHAT YOU WILL OWN The Credit Controller will be responsible for the following key areas: • **Collections** : Manage end-to-end chase process for all outstanding client invoices across the portfolio. • **Aged debt ledger** : Maintain an accurate and up-to-date aged debt report, reviewed weekly with the transactions team lead. • **Days Sales Outstanding (DSO)** : Track, report, and actively work to reduce DSO across the client base. • **Payment plans and escalations** : Agree payment plans with clients where appropriate and escalating unresolved cases to the transactions team lead or Finance Business Partner. • **Dispute identification** : Identify when a slow payment is a genuine dispute (rather than a cash flow issue) and escalate to the Finance Business Partner for resolution. • **Cash allocation** : Allocate receipts accu