CreditController

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. **Why you will love this opportunity as Credit Controller at Civica** This role is centered on keeping Civica’s revenue flowing smoothly. Day to day, the Credit Controller manages an allocated customer portfolio, follows up on overdue invoices, and works with customers to ensure payments are received within agreed terms. The role involves regular phone and email contact, updating account notes, preparing statements, and keeping collection activity accurately recorded in our systems. You will work closely with finance colleagues and internal teams to resolve account queries, flag risks early, and support month‑end activity. The role is structured and target‑driven, with clear priorities and support from experienced credit and finance leaders. It offers variety, steady pace, and the satisfaction of seeing direct impact through improved cash flow and strong customer relationships, all within a business delivering technology that supports essential public services. **Requirements** **What you will need to be