Amoria Group

CreditController

£33k+ Manchester, England, United Kingdom; London, United Kingdom
The Brief

“Credit Controller at Amoria Group. Skills: Credit Control, Ledger Management, Cash Flow Improvement, Client Communication. Flag potential bad debt risks. Issue account statements and reminders”

What You'll Achieve.

reducing debtor days; improving cash flow; achieving performance standards; providing an excellent service; aim for success for yourself and your team; achieve your performance standards

Industry & Context.

Problems you'll solve

decision-making and problem-solving abilities

Eligibility Requirements

Flexibility to work US working hours of 10.30am - 7pm a minimum of three days per week

What They're Looking For.

Must Have

Proven experience managing complex ledgers and high-value client portfolios, Proficiency in accounting and office software, Track record of reducing debtor days and improving cash flow

Nice to Have

Previous work in recruitment or professional services industry, Experience using CRM systems, Exposure to international billing or multi-currency environments, Understanding of IFRS or UK GAAP standards, Excel skills and ability to reconcile complex debtor accounts, Experience in credit control roles

What You'll Do.

Flag potential bad debt risks

Issue account statements and reminders

Manage client queries on outstanding invoices

Negotiate payment plans where appropriate

Liaise with legal representatives for escalated recovery actions

Conduct regular ledger reviews

Report on performance

and risks to management

Monitor department inboxes and manage Freshdesk tickets within SLA

Respond to client queries professionally and promptly

Partner with Sales Consultants and Leadership to communicate on unbilled items and commission-impacting issues

Provide excellent customer service and support both internal and external stakeholders with accurate financial information

Produce accurate and timely client invoices (permanent and contract) in line with company policy

Combine invoices with supporting documentation

such as timesheets and purchase orders

Prepare and verify invoices prior to submission

Track client spend against purchase orders and report on unbilled or on-hold items

Communicate reasons for billing holds and work with stakeholders to ensure prompt resolution

Support invoice corrections through the credit and re-bill process

Ensure compliance with billing deadlines to support payroll and commission processing

Review and process incoming payments

ensuring correct allocation and posting in the finance system

Support bank reconciliation and resolve discrepancies promptly

Assist with payment processing and monitor vendor and client payments to maintain accuracy and efficiency

Liaise with finance teams on audit queries and external audit requirements

Act as the first point of contact for process queries from Billing

and Credit Control teams

Train and mentor new and existing team members on finance processes and best practices

Lead or support Continuous Improvement (CI) initiatives to enhance efficiency and accuracy across the finance function

How You'll Work.

Team & Collaboration

Partner with Sales Consultants and Leadership to communicate on unbilled items and commission-impacting issues; Provide excellent customer service and support both internal and external stakeholders; Liaise with finance teams on audit queries and external audit requirements; Train and mentor new and existing team members on finance processes and best practices

Communication Scope

Excellent written and verbal communication skills; constructive communication

Free ATS check

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