Medtronic
Healthcare
Credit&CollectionSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Credit & Collection Support Specialist at Medtronic. Skills: Account reconciliation, Accounts Receivable, SAP. Perform customer accounts reconciliation. Prepare customer Statements of Account (SOA)”
What You'll Achieve.
Improving Accounts Receivable accuracy; Enhancing account transparency; Strengthening customer trust
Industry & Context.
Problem-solving mindset
What They're Looking For.
Must Have
2 years of experience in cash operations or accounts receivable processes, working knowledge of customer collection processes, Excellent Excel skills, Academic background in Accounting, Finance, or Business Administration, Arabic speaker, good command on English language
Nice to Have
Experience working with SAP, Experience with Financial Supply Chain Management (FSCM) systems
What You'll Do.
Perform customer accounts reconciliation
Prepare customer Statements of Account (SOA)
Prepare balance confirmation letters
Coordinate confirmations with customers
Investigate open AR items
Investigate discrepancies
Investigate short payments
Investigate unapplied cash
Extract AR data from SAP
Upload AR data from SAP
Analyze AR data from SAP
Provide supporting documents
Provide explanations to internal teams
Provide explanations to customers
Support collections team inquiries
Respond to invoice inquiries
Respond to payment inquiries
Respond to balance inquiries
Ensure reconciliation files are validated
Ensure reconciliation files are well-structured
Ensure reconciliation files are ready for customer sharing
How You'll Work.
Team & Collaboration
Internal stakeholders; Collections team
Full Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. # **A Day in the Life** We are seeking a detail-oriented and reliable Credit & Collection Support Specialist to join our Finance Operations team and provide essential support across customer account reconciliation and collection activities. This role is ideal for an experienced individual contributor who thrives in data-driven environments, values accuracy, and takes ownership in resolving account discrepancies. The position plays a key role in improving Accounts Receivable accuracy, enhancing account transparency, and strengthening customer trust. Candidates with a strong reconciliation mindset and a passion for operational excellence are encouraged to apply. Based in Cairo and reporting to the Credit Services Supervisor, the role is primarily focused on customer accounts reconciliation. Responsibilities include preparing accurate Statements of Account (SOA) and balance confirmation letters, investigating Accounts Receivable items in SAP, and extracting and uploading financial data with a high degree of precision. The specialist will collaborate closely with internal stakeholders to resolve discrepancies in a structured finance operations environment, where data accuracy, timeliness, and accountability are critical. The role may involve occasional virtual meetings with regional counterparts; no travel is required. **Responsibilities may include the following and other duties may be assigned:** * Perform customer accounts reconciliation as the primary responsibility, ensuring alignment between internal AR records and customer statements * Prepare and maintain accurate customer Statements of Account (SOA) to support collection activities, prepare balance confirmation letters and coordinate confirmations with customers * Investig
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