IQVIA
Healthcare
Creditandcollectionanalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Credit and collection analyst at IQVIA. Skills: Credit & Collection, Account Handling, Client Facing. Ensure timely collection of customer debt. Approach clients proactively for reconciliation”
What You'll Achieve.
Achieve goals; Maximize cash collection; Hit all 4 weekly Collection targets; Reduce DSO month-on-month; No debt older than 60 days past due
Industry & Context.
Problem solver
What They're Looking For.
Must Have
Higher level Educated, Degree (10–15-year work experience equivalent), Good Key Account management (Handler) skills (A must!)
Nice to Have
Degree (10–15-year work experience equivalent) preferred
What You'll Do.
Ensure timely collection of customer debt
Approach clients proactively for reconciliation
Present weekly/monthly calls on key accounts
Resolve/coordinate resolution of all queries
Prioritize workload efficiently
Promote Order to cash/client-centric Credit Management model
Report Credit risk red flags
Maximize cash collection
Debt collection for local French client accounts
Manage Global complex Key Accounts
Centralised EMEA collection for key clients
Coordinate proactive resolution of all queries
Hit all 4 weekly Collection targets
Reduce DSO month-on-month
Cover team member(s) ledger
Assist manager on automation projects
Build relationship with team
Build relationship with internal key accounts
Build relationship with external key accounts
Cover management reporting
Maintain high level of Ledger housekeeping
Maintain all accounts receivables
Understand order to cash processes
Influence improvements to order to cash processes
How You'll Work.
Team & Collaboration
Work with business owners; Work with management; Work central to admin; Work central to billing; Work central to cash Teams; Building relationship with team
Communication Scope
Client facing; Verbal communication; Presenting calls
Full Job Description
**Business** IQVIA is a leading global provider of information, innovative technology solutions and contract research services focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. IQVIA enables companies to rethink approaches to clinical development and commercialization, innovate with confidence as well as accelerate meaningful healthcare outcomes. IQVIA has approximately 85,000 employees in more than 100 countries, all committed to making the potential of human data science a reality. **Team** The french based Finance Team works closely with all the departments across IQVIA supporting in the annual planning process; monthly forecasting & reporting on key KPIs metrics; annual filing of audited accounts & cash collection. **Role Summary** We are looking for a dynamic, experienced, French Senior Credit & Collection specialist/Account Handler, to ensure the timely collection of all customer debt, for their given client alignment. The Credit Specialist will need to be comfortable approaching clients proactively for reconciliation and payment projections, after just 10 days from invoice date, with a strong emphasis on client facing/verbal communication. They will need to be confident presenting weekly/monthly calls on key accounts, with a view to influencing decisions, proactively resolving/coordinating resolution of all queries externally/internally (as to ensure settlement to payment term due dates). Target driven & confident, they will have to prioritise their workload efficiently, as to achieve their goals, whilst also being commercially considerate of their actions & the greater business strategy. They should be able to impress on internal staff, as to promote our “Order to cash/client-centric” Credit Management model throughout the business, so escalations o
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