CreditAnalyst

**Job Requisition ID #** 26WD97635 **Position Overview** The Credit Analyst II evaluates customer creditworthiness and manages a portfolio of past-due accounts to minimize risk and optimize cash flow. This role balances sound credit decisions with strong customer relationship management, partnering cross-functionally to resolve issues and drive collections performance. Reporting to the Senior Manager, Credit & Collections, this position offers a flexible hybrid work arrangement. **Responsibilities** * Manage a portfolio of assigned accounts that are behind schedule in their payments to the Company. Research account financial / operating situation to identify indications of deteriorating financial conditions. Contact customers regarding payment of overdue invoices. Secure information from customers regarding the basis for non-payment, including: * Customer’s temporary financial inability to pay the invoice short term * Customer’s dissatisfaction with some element of the Company’s products or services and need for resolution of product/service issue prior to payment * Customer’s long-term financial insolvency and potential for never paying the invoice * Maintain an ongoing program of appraisal and analysis of account activity / payment status. Identify accounts whose continued failure to adhere to payment schedules / honor payments commitments indicates limited potential for securing payments through continued collections efforts. Make recommendations as appropriate to department management regarding the viability of transferring accounts to a third-party collections agency or legal action * Manage customers tax deductions and the maintenance of relevant supporting documents * Support credit and collections data maintenance and reporting **Credit Evaluation** * Conduct financial research regarding the credit worthiness of customers and potential customers, using available credit rating services, annual financial statements, information from financial institutions, oth