PillPack, LLC

Healthcare

CredentialingSpecialistI

$50–107k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Credentialing Specialist I at PillPack, LLC. Skills: Provider credentialing, Risk management, Process management. Develop submission processes. Execute submission processes”

What You'll Achieve.

Reduce unintended network impacts; Minimize identified risks; Address operational gaps; Drive down risk; Meet compliance requirements; Meet policy requirements

Industry & Context.

Healthcare
Problems you'll solve

Analytical toolset; Deep dive analysis; Create efficiencies; Manage risk tolerances; Optimize policies; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree, 3+ years program management, 3+ years project management, Advanced MS Office, Advanced MS Excel, Advanced MS Word, Experience with ambiguity, Prioritize needs, Deliver measurable results, Agile environment experience, Own financial metrics, Navigate financial metrics, Own enrollment metrics, Navigate enrollment metrics, Own application metrics, Navigate application metrics, Healthcare industry experience, Understand cross-function interdependence, Basic Pharmaceutical industry knowledge, Basic PBM knowledge, Basic manufacturer knowledge, Basic distributor knowledge, Basic provider knowledge, Basic payer knowledge

Nice to Have

3+ years regulatory experience, 3+ years risk management experience, CPCS certification, Certified Risk Manager (CRM), Quantitative skills, Dive deep into data, Distill root cause, Communicate root cause, Ownership ability, Toggle tactical activities, Toggle strategic activities, Manage cross-functional meetings, Lead cross-functional meetings, Experience with PBMs, Experience with manufacturers, Experience with distributors, Experience with providers

What You'll Do.

Develop submission processes

Execute submission processes

Develop reporting processes

Execute reporting processes

Develop risk analysis processes

Execute risk analysis processes

Develop management processes

Execute management processes

Build operational processes

Scale operational processes

Ensure 3P risk alignment

Ensure regulatory alignment

Maintain payer credentials

Reduce network impacts

Streamline Payer credentialing

Streamline Medicaid credentialing

Streamline cross-team processes

Introduce improved controls

Enhance operational efficiency

Manage upstream dependencies

Manage downstream dependencies

Ensure timely information collection

Ensure accurate information collection

Ensure timely information validation

Ensure accurate information validation

Ensure timely information dissemination

Ensure accurate information dissemination

Develop tracking mechanisms

Implement risk management policies

Minimize identified risks

Address operational gaps

Improve existing processes

Introduce new initiatives

Meet compliance requirements

Meet policy requirements

Handle stakeholder inquiries

Route payer correspondence

Collaborate with partner teams

Create scalable solutions

Improve stakeholder accountability

Evaluate potential risks

Address potential risks

Ensure compliance with laws

Ensure compliance with regulations

Develop proactive mechanisms

Evaluate operational gaps

Scope out business initiatives

Provide expert guidance

Stay informed of industry developments

Stay informed of changing regulations

Stay informed of emerging risks

How You'll Work.

Team & Collaboration

Cross-functional activity; External PBM communications; State Medicaid communications; Payer Relations collaboration; Compliance collaboration; Ops Compliance collaboration; Tax collaboration; Legal collaboration; Global Risk collaboration; Ops & Biz Tech collaboration; FinOps collaboration; Reimbursement collaboration; Audit collaboration; Accounting collaboration; B2B collaboration; Quality collaboration; Partner with Legal; Partner with Compliance; Collaborate with partner teams; Work with stakeholders; Collaborate with cross-functional teams

Process & Methodology

Program management, Project management, Agile environment

Full Job Description

Amazon Pharmacy is committed to build the future of pharmacy by offering technology solutions that drive and enable us to be the world’s most customer centric pharmacy option. The Payer Biz Dev team is seeking a Risk Manager I to develop and execute foundational submission, reporting, risk analysis, and management for provider credentialing. This position will be heavily involved in cross-functional activity and external PBM & State Medicaid communications. This individual will build and scale operational processes for pharmacy credentialing and launches while ensuring alignment with 3P risks and regulatory requirements. Payers represent 88%+ of US prescription spend and a clean and organized input filing is a requisite for AP’s success. This role is critical to AP as it is the primary mechanism to maintain payer credentials and reduce unintended network impacts. The ideal candidate will have a broad understanding of the healthcare sector with strong organizational skills, an analytical toolset to deep dive, create efficiencies, manage risk tolerances, and optimize existing policies Key job responsibilities • Streamline Payer & Medicaid credentialing and cross-team processes by introducing improved controls, enhancing operational efficiency, and successfully delivering projects • Manage upstream dependencies (Payer Relations, Compliance, Ops Compliance, Tax, Legal, Global Risk, Ops & Biz Tech), and downstream dependencies (FinOps, Reimbursement, Audit, Accounting, B2B, and Quality) to ensure timely & accurate collection, validation, and ultimately dissemination of information to external customers. • Develop tracking mechanisms and implement risk management policies by partnering with Legal & Compliance stakeholder groups to proactively minimize identified risks and reactively address operational gaps. • Improve existing processes iteratively and introduce new initiatives to help drive down risk while meeting compliance and policy requirements as it pertains to fina

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