Amazon.com Services LLC

Healthcare

CredentialingSpecialist

$55–97k Raleigh-Durham, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Credentialing Specialist at Amazon.com Services LLC. Skills: Credentialing, Process management, Regulatory intelligence, Provider relations. Own credentialing for Southeast markets. Guide clinicians through onboarding”

What You'll Achieve.

Ensure practitioners are in-network; Ensure practitioners are compliant; Accelerate provider activation; Get providers in front of patients faster; Raise operational standards; Enhance provider experience; Enhance organizational compliance

Industry & Context.

Healthcare
Problems you'll solve

Problem solver; Identify root causes; Drive solutions; Systems thinker

Eligibility Requirements

Ability to travel, Ability to go in-office

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 3+ years healthcare credentialing experience, 3+ years high-volume healthcare operations experience, 2+ years Executive Assistant experience, 2+ years owning program/process in ambiguous environment, 2+ years handling highly sensitive information, Technical proficiency with Google Workspace, Technical proficiency with Adobe Acrobat Pro, Technical proficiency with Excel, Technical proficiency with Microsoft Office, Experience navigating multiple external portals

Nice to Have

2+ years managing external stakeholder relationships, 2+ years translating complex processes into guidance

What You'll Do.

Own credentialing for Southeast markets

Guide clinicians through onboarding

Manage practice transitions or departures

Stay ahead of compliance issues

Build compliant pathways

Build relationships with decision-makers

Stay current on evolving requirements

Translate complex regulations

Maintain flawless provider databases

Safeguard confidentiality

Track performance metrics

Identify patterns signaling risks

Deliver insights for decisions

Drive process innovation

Evaluate current workflows

Implement improvements

Contribute to enterprise projects

How You'll Work.

Team & Collaboration

Cross-district initiatives; Enterprise-wide projects

Communication Scope

Clear guidance; Confidence

Process & Methodology

Project management, Managing stakeholders

Full Job Description

Location Requirements: Candidates must be physically based in one of the following One Medical markets with the ability to travel and go in-office as needed in Raleigh-Durham (NC), The Opportunity: Are you someone who finds genuine satisfaction in untangling complex processes, naturally organizes and systematizes chaos, and is highly-motivated by tangible work that directly translates to helping patients find better access to healthcare? The Amazon One Medical Credentialing team is looking for a self-motivated, customer-obsessed problem solver who thrives on being the behind-the-scenes force that helps clinicians focus on what they do best–care for patients. As a Credentialing Specialist, you'll guide new practitioners through onboarding, help them navigate intricate regulatory requirements, and build processes that eliminate friction and waste. If you're energized by autonomous work, love the satisfaction of checking off a well-organized task list, and get excited about learning something new every day while making clinicians’ jobs easier—this is the role for you! You'll serve as the remote primary Credentialing Specialist to support 3-4 Southeast markets, ensuring new practitioners are in-network with insurance payors and compliant with state and federal regulations from day one—and throughout their entire tenure. Why This Role Is Different: Your work has an immediate, visible impact: This role entails much more than processing paperwork. You are a critical link that activates talented providers and helps get them in front of patients faster. Every application you perfect, every license you renew, and every insurance hurdle you clear directly translates to better access to care for our members. You own your domain: This isn't micromanaged work. You will be supported by a manager and broader team of Credentialing Specialists but have the autonomy to approach your work and solve problems in your way, to become the go-to expert for your markets. Your ideas matter her

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