ShiftKey
Healthcare
CredentialingQualitySpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Credentialing Quality Specialist at ShiftKey. Skills: Credentialing quality, Audit reporting, Process analysis. Audit credential reviews. Validate professional credentials”
Industry & Context.
Spotting patterns in data
What They're Looking For.
Must Have
2 years of experience in a similar role, Proven ability to plan, conduct, and document quality audits, Fluency in English (written and spoken), Comfort working in Microsoft Excel or Google Sheets, Communication skills
Nice to Have
Familiarity with healthcare or tech industry environments
What You'll Do.
Audit credential reviews
Validate professional credentials
Enter credentials accurately
Write weekly reports on errors and trends
Surface errors by credential type
Surface errors by individual reviewer
Help managers understand team performance
Guide coaching conversations
Give insights to Credentialing Leads
Recommend process improvements
Recommend training material improvements
Conduct special projects
Perform time-sensitive audits
How You'll Work.
Team & Collaboration
Partnering with team leads; Team engagement; Cultural development
Communication Scope
Translating data into stories
Full Job Description
About ShiftKey ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com http://www.ShiftKey.com. The role As a Credentialing Quality Specialist you'll safeguard the accuracy of ShiftKey's credentialing process. You'll audit a sample of the credential reviews completed by our Operations teams and third-party vendors, verifying that healthcare professionals' credentials are validated correctly and entered accurately into our systems. Beyond catching errors, you'll turn your findings into actionable insight - producing weekly reports on trends and recurring issues, partnering with team leads to guide coaching and performance, and recommending improvements to processes and training. If you're detail-driven, analytical, and have audited quality before, this one's for you. Monthly gross remuneration for this position ranges from PLN 7,000 to PLN 8,700 under an employment contract (CoE/umowa o pracę). Final compensation is determined based on experience and skill level. Where you'll work We are looking for a candidate based in the Warsaw Metropolitan Area. The role will primarily be remote, with encouraged in-office collaboration on Tuesdays and Wednesdays to support team engagement and cultural development. What you'll be doing - Audit a sample of the credential reviews done by our Operations team and outside vendors, checking that each professional's credent
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