Wondery LLC

Audio / Video / Photography Production, Entertainment and Studio, entertainment

CreatorOperationsManager,CreatorServices

$98–172k Brooklyn, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Creator Operations Manager, Creator Services at Wondery LLC. Skills: Production operations, Program management, Financial management, Process innovation. Own production control layer. Enforce quality standards”

Industry & Context.

Audio / Video / Photography Production, Entertainment and Studio, entertainment
Problems you'll solve

On-set problem solving; Triage off-track deliverables

Eligibility Requirements

On-site support, Field support

What They're Looking For.

Must Have

5+ years producer experience, 5+ years production manager experience, 5+ years line producer experience, 5+ years budgeting experience, 5+ years scheduling experience, 5+ years cost reporting experience, Experience with on-set problem solving, 5+ years content operations experience, 5+ years production management experience, 5+ years creator talent production support, Extensive video podcasts producing experience, Extensive digital series producing experience

Nice to Have

Creator economy background, Talent management background, Client-facing account management background, Proficiency with production tools

What You'll Do.

Own production control layer

Enforce quality standards

Enforce cost standards

Enforce delivery standards

Triage off-track deliverables

Standardize processes

Own metadata standards

Maintain vendor database

Maintain facilities database

Provide on-site support

Provide field support

Provide operational support

Manage production workflows

Manage creator onboarding

Build trusted relationships

Coordinate cross-functionally

Help creators build competencies

Serve as production lead

Hold advertising content quality

Maintain centralized tracking

Track ad production schedules

Track social production schedules

Lead production-day direction

Manage final delivery

Own product integration

Own budget accounting

Enforce short-form production processes

Enforce social production processes

Enforce budget discipline

Track actuals against forecasts

Prevent delivery failures

Design content operations processes

Document best practices

Create reusable frameworks

How You'll Work.

Team & Collaboration

Creator Partnerships; Creative; CAP; Distribution; BA; GTM; Content Optimization; Finance; Legal; Creator production leads

Process & Methodology

Production management, Program management

Full Job Description

Amazon’s Creator Services leads creator programs that span media, commerce, and culture. The Creator Services team includes Creator Partnerships, creator content studio Wondery, and physical production facilities Studio126. We connect creators and Amazon’s diverse businesses, helping bring big ideas to life across Wondery, Amazon Music, Twitch, Audible, Amazon Games, and beyond. Join us in making Amazon the home for creators. Creator Services is seeking a Creator Operations Manager. The Creator Operations Manager operationalizes Creator deals across verticals, serving as the connective tissue between Creator Partnerships, Creative, and CAP, with expertise in production. This role owns operational excellence, quality standards, scalable processes, and cost discipline across a diverse portfolio of Creator programs and all content formats. By serving as an advisor to Creator production teams, this position enables Partner Managers to focus on strategic relationship-building. Key job responsibilities Production Operations & Oversight - Own the production control layer across all Creator Services content — enforcing quality, cost, and delivery standards portfolio-wide. - Serve as the production control tower: triaging off-track deliverables, enforcing SLAs, auditing calendars, and standardizing processes. - Own metadata standards in partnership with Distribution. - Maintain a vetted vendor and facilities database. - Provide on-site and field support as needed. Program Management & Operational Support - Provide structured operational support to Partner Managers, enabling them to focus on strategic relationships. - Manage production workflows including creator onboarding, delivery tracking, compliance, and milestones. - Build trusted relationships with creator production leads. - Coordinate cross-functionally across BA, CAP, GTM, Content Optimization, Finance, and Legal to remove blockers. - Help creators build competencies to meet deliverable standards. Ad Production - Se

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