MSX International
Automotive
CreativeDirector
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“Creative Director at MSX International. Skills: Creative strategy, Instructional design, Learning and development, Program delivery. Develop enterprise L&D strategy. Champion enterprise L&D strategy”
Industry & Context.
Creative problem-solving
Travel to office, Travel to client locations
What They're Looking For.
Must Have
6+ years instructional design, 6+ years L&D strategy, 6+ years program delivery, Bachelor's degree in education, Bachelor's degree in instructional design, Bachelor's degree in human resources
Nice to Have
Automotive experience in creative environments, Automotive experience in marketing environments, Advanced degrees or certifications
What You'll Do.
Develop enterprise L&D strategy
Champion enterprise L&D strategy
Design formal training programs
Design informal training programs
Design social training programs
Design mobile training programs
Design video training programs
Design assessment-based training programs
Conduct needs assessments
Determine training priorities
Evaluate off-the-shelf solutions
Design pre-learning activities
Design during-learning activities
Design post-learning activities
Build professional area of practice
Maintain professional area of practice
Partner with L&D colleagues
Partner with marketing
Partner with other business units
Partner with subject matter experts
Partner with Client stakeholders
Benchmark industry best practices
Incorporate emerging technologies
Provide feedback on classes
Ensure training materials meet high standards
How You'll Work.
Team & Collaboration
L&D colleagues; Marketing; Other business units; Subject matter experts; Client stakeholders
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project management
Full Job Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Location: Home-based/Remote Industry: Automotive – Vehicle Service Technology ROLE OVERVIEW: The Creative Director role blends creative strategy with instructional design expertise. This role is responsible for shaping the organization’s learning and development vision, designing engaging training programs, and leading a team to deliver high-impact learning solutions that align with business goals. RESPONSIBILITIES: · Strategic Leadership: Develop and champion the enterprise Learning & Development (L&D) strategy, ensuring it supports organizational objectives and talent development. · Program Design & Delivery: Use instructional design methodologies to create formal, informal, social, mobile, video, and assessment-based training programs. · Needs Analysis: Conduct thorough needs assessments to determine training priorities, evaluate off-the-shelf solutions, and select vendors that best meet business needs. · Learning Transfer: Design programs with pre-, during-, and post-learning activities to maximize knowledge retention and application. · Curriculum Development: Build and maintain a professional area of practice with capabilities, tools, methodologies, and curricula. · Collaboration: Partner with L&D colleagues, marketing, other business units, subject matter experts, and Client stakeholders to align training with business strategies. · Benchmarking &
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