Hy-Vee
CourtestyClerk
“Courtesty Clerk at Hy-Vee. Skills: Customer service, Packaging purchases, Assisting customers. Provide prompt, efficient, friendly customer service. Exhibit caring, concern, patience in customer interactions”
Industry & Context.
Exert up to 50 pounds of force, Exert up to 20 pounds of force, Exert up to 10 pounds of force constantly, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Noise exposure, Temperature extremes exposure, Dampness exposure, Dirt exposure, Chemicals/solvents exposure
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables, Ability to do simple addition and copying figures, counting and recording, Must be able to understand and follow verbal or demonstrated writes identifying information request supplies orally or in writing, increased contact with people
What You'll Do.
friendly customer service
patience in customer interactions
Treat customers as most important people
Greet customers in a friendly manner
Learn customer names and address them by name
Assist customers by escorting them to products
Secure products that are out of reach
Load or unload heavy items
Note and pass along customer suggestions or requests
Enhance the shopping experience
Answer telephone promptly
helpful service to customers who call
Work with co-workers as a team
Ensure customer satisfaction
Maintain a pleasant work environment
Assist customer in transporting purchases
Help train new courtesy clerks
Check prices on products
Pull product forward on shelf
Bring carts in from parking lot
Bring carts in from cart corral
Clean can redemption area
Understand shelf tags
Know location of merchandise in store
Know location of merchandise in back room
Maintain supplies on front-end
Maintain strict adherence to department guidelines
Maintain strict adherence to company guidelines
Maintain personal hygiene
Adhere to company policies
Adhere to individual store guidelines
Report to work when scheduled
Report to work on time
Assist in all departments as requested
Deliver product to customers
Assist in other areas of store as needed
Perform other job related duties
Perform special projects as required
How You'll Work.
Team & Collaboration
Work with co-workers as a team
Applying for this Courtesty Clerk role?
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