ABC Legal Services
CourtSupportSpecialist
“Court Support Specialist at ABC Legal Services. Skills: Court dockets, Court websites. Reach out to courts on individual orders. Provide general court status updates”
Industry & Context.
Root cause analysis; Process inefficiencies
What They're Looking For.
Must Have
High school diploma / GED required, Ability to perform repetitive data-entry tasks with accuracy, Ability to read, write and speak English
Nice to Have
Legal experience preferred, 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position, Document manipulation experience (PDFs)
What You'll Do.
Reach out to courts on individual orders
Provide general court status updates
Answer questions related to existing orders
Resolve issues related to existing orders
Communicate accurately and professionally
Interact with court personnel
Process documents in Skye
Add informative updates / notes in Skye
Perform data entry tasks
Manage consistent in/outgoing phone calls
Assist Courts and customers with questions
Relay updated information from Courts
Collaborate with team members
Find root causes of inefficiencies
Identify process inefficiencies
Navigate court dockets
Understand how court dockets communicate case documents
Understand court docket statuses
Download documents directly
Import documents into internal application
Perform other job-related duties
How You'll Work.
Team & Collaboration
Communicate with team members
Communication Scope
Written communication; Verbal communication
Applying for this Court Support Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ABC Legal Services?
Real rants from real employees. Read before you apply.