ABC Legal Services
CourtSupportSpecialist
“Court Support Specialist at ABC Legal Services. Skills: Court dockets, Court filings. Reach out to courts on individual orders. Provide general court status updates”
Industry & Context.
Root cause analysis; Process inefficiencies
What They're Looking For.
Must Have
High school diploma / GED required, Ability to perform repetitive data-entry tasks with accuracy, Ability to read, write and speak English
Nice to Have
Legal experience preferred, 1+ years of customer support / call-center / retail experience, Document manipulation experience (PDFs)
What You'll Do.
Reach out to courts on individual orders
Provide general court status updates
Answer questions related to existing orders
Resolve issues related to existing orders
Communicate accurately and professionally
Interact with court personnel
Process documents in Skye
Add updates and notes in Skye
Perform data entry tasks
Manage in/outgoing phone calls
Assist Courts and customers with questions
Relay information from Courts
Collaborate with team members
Find root causes of inefficiencies
Identify process inefficiencies
Navigate court dockets
Understand how court dockets communicate information
Import documents into internal application
Perform other job-related duties as assigned
How You'll Work.
Team & Collaboration
Communicate with team members
Communication Scope
Written communication; Verbal communication
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