ABC Legal Services
CourtSupportSpecialist
“Court Support Specialist at ABC Legal Services. Skills: Court dockets, Process documents. Reach out to courts. Answer questions”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
High school diploma / GED, Communication skills, Ability to perform repetitive data-entry tasks, Ability to read, write and speak English
Nice to Have
Legal experience, 1+ years customer support experience, 1+ years call-center experience, 1+ years retail experience, Experience in customer-facing position, Experience in service-oriented position, Comfortable working remotely, Comfortable communicating effectively remotely, Comfortable using Teams for chats, Comfortable using Outlook for emails, Comfortable using online Faxes, Document manipulation experience
What You'll Do.
Communicate professionally
Find process inefficiencies
Navigate court dockets
Understand case documents
Perform job-related duties
How You'll Work.
Team & Collaboration
Team members
Communication Scope
Written communication; Verbal communication
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