White Cap
Construction Distribution
CounterSalesAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Counter Sales Associate at White Cap. Skills: Customer service, Sales order processing. Demonstrate exceptional customer service. Process orders”
Industry & Context.
Troubleshoot customer problems; Resolve customer problems
What They're Looking For.
Must Have
Demonstrated success providing excellent customer service
Nice to Have
Experience with sales order computer software, Oracle experience, Knowledge of construction and industrial products, Spanish language proficiency
What You'll Do.
Demonstrate exceptional customer service
Enter orders into system
Provide order information
Pull orders as required
Communicate product features
Communicate product benefits
Communicate warranty policy
Demonstrate knowledge of products
Demonstrate knowledge of applications
Provide technical advice
Troubleshoot customer problems
Help resolve customer problems
Upsell by identifying related products
Upsell by identifying add-on extensions
Inform customers of product promotions
Perform other duties as assigned
How You'll Work.
Communication Scope
Product features; Product benefits; Warranty policy
Full Job Description
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a**_Counter Sales Associate_** _!_ Do you want a part in helping to _Build America?_ As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a **Counter Sales Associate!** _Why a**career** with White Cap?_ * **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! * **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. * **Stability:** Since 2020, White Cap has doubled in size and continues to grow. * **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential. * **Love where you work:** White Cap has been certified as a _Great Place to Work_. * **Inclusive culture:** Work in a place that values and celebrates who you are. _A**Counter Sales Associate** at White Cap…_ * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required. * Communicates product features, benefits, and warranty policy information to customers. * Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve cust
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