White Cap

Construction Distribution

CounterSalesAssociate

$31–42k ~AI est. Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Counter Sales Associate at White Cap. Skills: Customer service, Sales order processing. Demonstrate exceptional customer service. Process orders”

Industry & Context.

Construction Distribution
Problems you'll solve

Troubleshoot customer problems; Resolve customer problems

What They're Looking For.

Must Have

Demonstrated success providing excellent customer service

Nice to Have

Experience with sales order computer software, Oracle experience, Knowledge of construction and industrial products, Spanish language proficiency

What You'll Do.

Demonstrate exceptional customer service

Enter orders into system

Provide order information

Pull orders as required

Communicate product features

Communicate product benefits

Communicate warranty policy

Demonstrate knowledge of products

Demonstrate knowledge of applications

Provide technical advice

Troubleshoot customer problems

Help resolve customer problems

Upsell by identifying related products

Upsell by identifying add-on extensions

Inform customers of product promotions

Perform other duties as assigned

How You'll Work.

Communication Scope

Product features; Product benefits; Warranty policy

Full Job Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a**_Counter Sales Associate_** _!_ Do you want a part in helping to _Build America?_ As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a **Counter Sales Associate!** _Why a**career** with White Cap?_ * **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! * **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. * **Stability:** Since 2020, White Cap has doubled in size and continues to grow. * **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential. * **Love where you work:** White Cap has been certified as a _Great Place to Work_. * **Inclusive culture:** Work in a place that values and celebrates who you are. _A**Counter Sales Associate** at White Cap…_ * Demonstrates exceptional customer service to our walk-in, phone, and will call customers. * Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required. * Communicates product features, benefits, and warranty policy information to customers. * Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve cust

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