Ferguson
Plumbing and HVAC supplies
CounterSalesAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Counter Sales Associate at Ferguson. Skills: Product expertise, Sales, Customer service. Engage customers proactively. Serve as a product expert”
What You'll Achieve.
Help customers make informed purchasing decisions; Support business needs; Align with company sales strategy; Deliver exceptional service; Meet goals; Build relationships; Influence purchasing decisions; Maintain customer satisfaction
Industry & Context.
Problem-solving skills
May be responsible for providing back-up driver duties, Adhere to all safety regulations, Proper use of PPE
What They're Looking For.
Must Have
Valid state issued driver's license, Ability to lift up to 50 lbs, Ability to stand for extended periods
Nice to Have
Prior experience in plumbing/HVAC or related industry
What You'll Do.
Engage customers proactively
Serve as a product expert
Utilize tools and resources
Process transactions efficiently
Manage special orders
Maintain a professional environment
Assist with inventory management
How You'll Work.
Team & Collaboration
Collaborate with Outside Sales Associates
Communication Scope
Communication skills for consultative selling and customer engagement
Full Job Description
**Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are seeking a **knowledgeable, results-driven Counter Sales Associate** to join our team. This role is more than assisting with transactions—it’s about being a trusted advisor to our plumbing and HVAC contractor customers. You will leverage product expertise and problem-solving skills to help customers make informed purchasing decisions that support their business needs while aligning with our company’s sales strategy. The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service. **Schedule:** M-F 7:30am - 4pm, plus one Saturday per month from 7:30am - 12pm. ## **Responsibilities** * **Engage customers proactively** at the counter, on the phone, and via email to understand their needs and recommend solutions. * **Serve as a product expert** by continuously learning and applying knowledge of plumbing, HVAC and related products to guide customer decisions. * **Drive sales growth** by identifying opportunities to upsell, cross-sell, and promote strategic products and programs
Applying for this Counter Sales Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Ferguson?
Real rants from real employees. Read before you apply.