Trinny London
Beauty
CounterManager
“Counter Manager at Trinny London. Skills: Team leadership, Sales targets, Customer service. Lead your team from the front. Achieve your own targets”
What You'll Achieve.
Meeting business objectives; Meeting targets; Meeting KPIs
Industry & Context.
What They're Looking For.
Must Have
Experience leading a team (minimum of 5 people), Proven experience leading a team to success within the retail industry
Nice to Have
Experience leading a team, ideally within the luxury sector
What You'll Do.
Lead your team from the front
Achieve your own targets
Improve your product knowledge
Elevate your artistry
Demonstrate a customer-centric approach
Manage the daily running of your counter
Manage the monthly running of your counter
Manage the quarterly running of your counter
Create business plans
Oversee inventory checks
Oversee visual merchandising
Follow health and safety procedures
Utilise retail management meetings
Utilise team meetings
Feedback on counter's performance
Ensure team meeting business objectives
Ensure counter meeting business objectives
Ensure team meeting targets
Ensure counter meeting targets
Ensure team meeting KPIs
Ensure counter meeting KPIs
Address underperformance
Improve product knowledge
Conduct monthly reviews
Address performance issues
Address attendance issues
Address conduct issues
Utilise appropriate procedures
Utilise appropriate support
Escalate when necessary
How You'll Work.
Team & Collaboration
Training Team; Area Manager
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