REXEL

Retail

Counter/InsideSalesAssociate

CA$50k+ Cambridge, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Counter/Inside Sales Associate at REXEL. Skills: Inside sales, Customer service. Service customers via phone. Service customers via email”

What You'll Achieve.

Achieve high level of customer service

Industry & Context.

Retail

What They're Looking For.

Must Have

Two years inside sales experience, Two years customer service experience, Computer literate, Product knowledge of electrical business

Nice to Have

AS400 experience, Electrical apprenticeship experience, Experience in electrical industry

What You'll Do.

Service customers via phone

Service customers via email

Achieve high customer service

Confirm stock availability

Make outbound calls to solicit business

Assist customers with e-commerce inquiries

Full Job Description

JoinRexel:AGlobalLeaderinElectricalDistribution Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future. Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley. Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow. As a Counter/Inside Sales Associate based in Cambridge your essential duties will be to: * Directly service customers via phone & email on a daily basis. * Process orders, inquiries & quotations every day. * Consistently achieve a high level of customer service. * Confirm stock availability and suggest alternatives as required. * Make follow-up calls to customers on all quotations. * Make at least four (4) outbound calls per day to various customers to solicit additional business. * Assist customers with any inquiries regarding e-commerce. ## Qualifications * A minimum of two years of inside sales or customer service experience. * Proven ability to communicate effectively and build customer relationships. * Strong multitasking and time management skills. * Be computer literate. * AS400 experience would be an asset. * Electrical apprenticeship experience is considered an ad

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