Marriott Vacations Worldwide
CounselorExchangeCOL
“Counselor Exchange COL at Marriott Vacations Worldwide. Attend incoming calls. Provide quality service to partners”
What You'll Achieve.
Achieve membership renewal sales goals; Achieve Interval Gold and Platinum sales goals; Achieve Exchange and Getaway confirmation goals; Meet quality service standards
Industry & Context.
Sitting, looking at a PC monitor, and talking on the phone for prolonged periods
What They're Looking For.
Must Have
2 years of experience in sales or service industry, excellent telephone etiquette, detail and organization orientation, ability to deal effectively with people
What You'll Do.
Attend incoming calls
Provide quality service to partners
Refer calls to other departments
Receive calls in a timely manner
Educate partner on Interval services
Provide accurate and complete information
Evaluate partner vacation needs
Document partner contacts
Perform other related tasks
How You'll Work.
Communication Scope
telephone etiquette
Applying for this Counselor Exchange COL role?
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