CorrigoChampion

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Job Description: Corrigo Champion** ## **Position Overview** The Corrigo Champion serves as the primary subject matter expert and advocate for the Corrigo work order management system within the organization. This role is responsible for driving user adoption, maintaining system optimization, supporting end users, and serving as the liaison between facilities operations teams and technical administration. ## **Key Responsibilities** ### **System Administration and Optimization** Serve as the primary point of contact for Corrigo-related questions, issues, and enhancement requests. Monitor system performance and identify opportunities for process improvements and workflow optimization. Maintain system configurations including work order types, priority codes, vendor networks, and service level agreements. Ensure data integrity by conducting regular audits of work orders, asset records, and vendor information. ### **User Support and Training** Provide frontline support to end users experiencing system issues or requiring guidance on functionality. Develop and deliver training programs for new users and refresher courses for existing users. Create and maintain user guides, quick reference materials, and standard operating procedures. Conduct one-on-one coaching sessions with users who need additional support. ### **Change Management and Communication** Champion system updates, new features, and process changes