Amazon.com Services LLC
Investigation Loss Prevention, Amazon Corporate Security, amazon security
CorporateSecurityIncidentResponseSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Corporate Security Incident Response Specialist at Amazon.com Services LLC. Skills: Incident response, Security operations, Stakeholder coordination. Manage security incidents worldwide. Work with response stakeholders”
Industry & Context.
Analytical skills; Data analysis
Shift-based role, 24/7 operation, Work evenings, Work holidays, Work weekends
What They're Looking For.
Must Have
Experience in physical security, Analytical skills, Attention to detail, Effective communication abilities, Drafting incident reports, Editing incident reports, Publishing incident reports, Drafting security alerts, Editing security alerts, Publishing security alerts, 2+ years emergency management, 2+ years GSOC operations, 2+ years physical security management, Act quickly to collect data, Act quickly to analyze data, Brief stakeholders on security issues
Nice to Have
Bachelor's degree, Certification in emergency management, Certification in security management, Certification in project management, Certification in business continuity, Experience with access control systems, Experience with CCTV systems, Experience in emergency preparedness, Developing incident response trainings, Participating in incident response trainings, Developing table top exercises, Participating in table top exercises
What You'll Do.
Manage security incidents worldwide
Work with response stakeholders
Notify key partner teams
Coordinate with internal team members
Triage security incidents
Escalate security incidents
Draft written products
Draft emergency communications
Navigate technical resources
Participate in drills
Participate in table-top exercises
Recommend improvements to BAC practices
Manage physical security incidents worldwide
Navigate policies and procedures
Escalate to team leaders
Triage customer security needs
Respond to customer security needs
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor management; Stakeholder management; Response stakeholders; Key partner teams; Internal team members
Communication Scope
Written products; Emergency communications; Security alerts
Full Job Description
Amazon Corporate Security’s (ACS) mission is to deliver a safe and secure workplace for all Amazonians. The Business Assurance Center (BAC) supports this mission by providing 24/7 global security operations center (GSOC) services to roughly 500k global corporate customers, serving as a single point of intake for corporate security issues worldwide. The BAC is looking for talented incident response specialists to support our rapidly growing GSOC program. A successful candidate will have a strong track record of managing security incidents, writing detailed reports, coordinating with response stakeholders, and driving positive service relationships among a diverse group of stakeholders and customers. Success in this role will require flexibility, bias for action, and a wide range of technical and interpersonal skills. Time management and continuous task prioritization is crucial to delivering support services in this dynamic, fast paced environment. Key job responsibilities •Directly manage security incidents worldwide, working with response stakeholders and notifying key partner teams. •Coordinate with internal team members to ensure the effective triage and escalation of security incidents. •Draft written products and emergency communications with a high level of accuracy and detail. •Navigate a suite of technical resources to retrieve information and create reports in support of incident and crisis management activities as directed. •Participate in drills and table-top exercises, recommending improvements to BAC practices. A day in the life As an Incident Response Coordination Specialist, you will work within a team of specialists to manage physical security incidents worldwide. New hires must be able to navigate policies and procedures, and make sound decisions in the absence of guidance, escalating to team leaders when necessary. You must obsess over our customers, triaging and responding to their security needs. This is a shift-based role within a 24/7 operation
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