JLL
CorporateReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Corporate Receptionist at JLL. Skills: Customer service, Front of house, Visitor management. Provide exceptional customer service. Act as a meet and greet”
Industry & Context.
Resolve queries; Resolve issues
What They're Looking For.
Must Have
Experienced in Front of House or Reception, Able to interact with all levels of personnel, Able to work off their own initiative, Working knowledge of Microsoft Office software, Computer literate (Word, Excel, Outlook E-mail), Clear understanding of Health & Safety practices
Nice to Have
Experience gained within a corporate or 5 Star hotel environment, An understanding of Audio Visual and IT systems
What You'll Do.
Provide exceptional customer service
Act as a meet and greet
Ensure visitors are recorded
Issue Security passes
Work to standard operating procedures
Process room booking requests
Issue support documentation
Produce monthly statistics
Process guest WIFI user requests
Support Emergency Evacuation procedures
Manage issues outside business hours
Make decisions outside business hours
Communicate with anyone working in building
Manage site stationery supplies
Raise work requests for maintenance
Raise work requests for cleaning
Manage bookings for visitor car parking
Work as part of a flexible team
Provide reception support
Provide meeting room support
Carry out basic administration tasks
Support review of procedures
Support review of processes
Ensure performance compliant with SLA
Put forward suggestions
Put forward initiatives
Work as part of a team
Deliver a first class service
Support Service Level Agreement
Ensure Site Support activities carried out effectively
Ensure meeting spaces are set
Ensure customer requests dealt with efficiently
Ensure customer requests dealt with effectively
How You'll Work.
Team & Collaboration
Flexible team
Communication Scope
Written communication; Oral communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Corporate Receptionist** **Based – Bristol , Filton (on our client site at Rolls-Royce)** **Hours - 40 (Monday-Thursday 07.30–16.30 & Friday 07.30–13.30) ** **JLL empowers you to shape a brighter way.** Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** A highly self-motivated and passionate team player with a great attention to detail. The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and our client Rolls-Royce across a site at Bristol Business Park. Providing services to the highest possible standards as well as representing the client and JLL values in appearance, presentation and manners. You will take ownership and manage the front of house experience; help orient and settle new and visiting staff and support the facilities management team in providing a great workpla
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