Amazon Japan G. K.
Technology
CorporateITSupportEngineer
“Corporate IT Support Engineer at Amazon Japan G. K.. Skills: IT support, Troubleshooting, Infrastructure support. Provide technical support. Improve existing processes”
What You'll Achieve.
Resolve user IT issues; Provide high-quality user experience
Industry & Context.
Troubleshooting
On-call rotation, Weekend/night work, Onsite work required
What They're Looking For.
Must Have
5+ years IT experience, CCNA level network knowledge, Hardware/software troubleshooting, TOEIC 700 or equivalent, Weekend/night availability, On-call availability
Nice to Have
Computer Science/IT degree, Technical support experience, Project lead experience, Microsoft Windows support, Cisco network support, PMP certification, ITIL/ITSM certification
What You'll Do.
Provide technical support
Improve existing processes
Optimize existing tools
Participate in global projects
Provide IT infrastructure support
How You'll Work.
Team & Collaboration
IT Services team; Global projects
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