CoreServicesDataOperations-LeadEngineer

**FICO (NYSE: FICO)** is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! **The Opportunity** FICO ensures that all data entering and leaving its network is transferred in a secure, reliable manner using market-leading commercial off the shelf software. The Data Operations Lead Engineer role provides you with the opportunity to work with best-in-breed solution architecture for moving data from source to destination. You will partner with members of analytics, software development and delivery teams as part of strategically important, highly visible initiatives. **What You’ll Contribute** * Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology * Works directly with internal and external customers via email, phone, instant message where appropriate, gathering requirements and providing solutions * Works directly with vendors to resolve software configuration issues * Proactively monitors and reports performance and utilization of our team's servers and software * Troubleshoots software and/or hardware issues/failures * Actively manages problem tickets and tasks * Assists with developing tactical strategies, processes and procedures related to systems/application administration * Collaborates with other lines of business on new initiatives * Writes / modifies scripts and artificial intelligence prompts used to automate routine functions **What We’re Seeking** * Experience configuring, managing and troubleshooting Windows and Linux operating systems, networks, firewalls, databases, SSH public/private key authentication and PGP public/private key encryption/decryption * Experience configuring, managing and troubleshooting networks and firewalls * Experience writing and debugging Windows batch and Linux bash scripts; python, java and javascript experience is a plus * Experience eng