CoreOperations,Associate2

Job Description **Who we are looking for** As an Associate 2 in cash settlement team located in Sacramento, you will be responsible for the oversight/review of daily operations and to ensure that all deliverables are reviewed with 100% accuracy. You are also responsible for the validating and audit checking deliverables against agreed client service level agreement (SLA), validity guideline, risk policies & standing operational procedures and to ensure all queries/issues raised by both external/internal parties to the highest quality within the agreed turnaround times. You will need to demonstrate the ability to influence people as well as engage with your peers and managers. You will need effectively communicate issues identified from auditing and address appropriate actions. This role can be performed in a 4X4 hybrid model, where you can balance work from home and office to match your needs and role requirements. Join us if making your mark in the financial services industry from day one is a challenge you are up for. **What you will be responsible for** As an Associate 2 you will • Effectively perform auditing/review work to identify all the issues before delivering the external clients. • Promptly respond to queries from the client or upstream/downstream internal teams. • To understand the core offering and ways to increase efficiencies and accuracy in the day to day process • To ensure that all day to day tasks and/or issues/queries raised by internal and external are resolved within agreed time frames. • Have a high level of understanding of the Client: their SLA, organization, policies & key contacts. • Identify, initiate and implement operational improvements especially in cost saving, productivities, resolve control gap and risk reduction. • Ensure risk controls are adhered to standard operation procedure and client specific procedure • Establish & build relationships with internal & external communication • Assist the manager to perform staff training & de