Delivery Hero
Internet
Coordinator,VendorActivation
Neural analysis suggests this role is
optimal for entry candidates.
“Coordinator, Vendor Activation at Delivery Hero. Skills: Vendor Onboarding, Vendor Support, Communication. Onboard potential foodpanda vendors on the platform via phone call & livechat. Assist the sales team on face-to-face/call training sessions with potential vendor”
What You'll Achieve.
Ensure vendors are satisfied with foodpanda; Meeting targets
Industry & Context.
Provide first call resolution
What They're Looking For.
Must Have
Fluent in written and spoken Mandarin and English
Nice to Have
Prior call center experience
What You'll Do.
Onboard potential foodpanda vendors on the platform via phone call & livechat
Assist the sales team on face-to-face/call training sessions with potential vendor
Provide the support to the vendors to ensure they are satisfy with foodpanda
Setting up relevant accounts for potential vendors for them to start selling on foodpanda
Provide first call resolution to the vendor if needed
Any other ad hoc tasks as requested by your line manager
How You'll Work.
Team & Collaboration
Assist the sales team
Communication Scope
Fluent in written and spoken Mandarin and English; Highly communicative
Full Job Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. WHAT YOU WILL OWN: ● Onboard potential foodpanda vendors on the platform via phone call & livechat ● Assist the sales team on face-to-face/call training sessions with potential vendor ● Provide the support to the vendors to ensure they are satisfy with foodpanda ● Setting up relevant accounts for potential vendors for them to start selling on foodpanda ● Provide first call resolution to the vendor if needed ● Any other ad hoc tasks as requested by your line manager ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE: ● Highly communicative with a pleasant personality ● Fluent in written and spoken Mandarin and English is a must ● Proactive and self-motivated individual who thrives on meeting targets ● Prior call center experience a plus, but not compulsory
Applying for this Coordinator, Vendor Activation role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Delivery Hero?
Real rants from real employees. Read before you apply.