Carter's Inc.
Coordinator,SmallParcelTransportation
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Coordinator, Small Parcel Transportation at Carter's Inc.. Skills: Parcel transportation, Logistics operations, Carrier management. Support end-to-end transportation execution. Ensure efficient coordination”
What You'll Achieve.
On-time delivery; Service reliability; Continuous improvement
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
High School Diploma or equivalent, Experience in transportation, distribution, supply chain, or parcel logistics, Proficiency in Microsoft Office, especially Excel, Excellent communication skills (written and verbal), Organizational and multitasking skills, High attention to detail, Problem-solving capability, Ability to work independently, Ability to work cross-functionally, Prioritization skills, Adaptability to changing business needs
Nice to Have
3–5 years of experience in parcel, transportation, or logistics operations, Knowledge of small parcel carrier networks, Experience with TMS, parcel shipping systems, or carrier platforms, Familiarity with data visualization tools, Experience supporting multi-channel retail or eCommerce parcel operations, Retail experience preferred
What You'll Do.
Support end-to-end transportation execution
Ensure efficient coordination
Ensure service performance
Manage outbound parcel shipments
Manage inbound parcel movements
Proactively manage parcel execution
Monitor carrier performance
Resolve service issues
Ensure data accuracy across systems
Drive on-time delivery
Drive service reliability
Drive continuous improvement
Serve as point of contact for parcel carrier
Serve as point of contact for escalations
Serve as point of contact for service inquiries
Communicate with internal partners
Communicate with customers
Communicate with parcel carriers
Communicate with DC operations
Communicate with drivers
Communicate with leadership
Monitor domestic outbound parcel shipments
Coordinate parcel shipping for new store openings
Monitor international parcel shipments
Book international shipments
Track international shipments
Update systems for international shipments
Communicate for international shipments
Administer small parcel systems
Onboard users to systems
Troubleshoot system access
Troubleshoot system functionality
Monitor and track international inbound parcel shipments
Ensure on-time delivery to U.S. facilities
Validate shipment data
Identify shipment exceptions
Investigate shipment exceptions
Communicate shipment exceptions
Ensure timely resolution of exceptions
Highlight parcel carrier service shortfalls
Escalate risks to leadership
Proactively manage delays
Proactively manage routing issues
Proactively manage clearance disruptions
Maintain accurate data within transportation systems
Maintain accurate data within parcel systems
Maintain accurate data within carrier portals
Maintain accurate data within internal databases
Ensure consistency across operational reports
Ensure consistency across tracking systems
Ensure consistency across shipment data
Ensure integrity across operational reports
Ensure integrity across tracking systems
Ensure integrity across shipment data
Develop reporting for parcel volume
Develop reporting for service performance
Develop reporting for transportation costs
Maintain reporting for parcel volume
Maintain reporting for service performance
Maintain reporting for transportation costs
Partner with audit teams
Support parcel invoice validation
Support parcel invoice reporting
Identify system discrepancies
Identify data discrepancies
Escalate system discrepancies to IT
Escalate data discrepancies to IT
Escalate system discrepancies to external providers
Escalate data discrepancies to external providers
Utilize Excel to track trends
Utilize Excel to analyze performance
Utilize Excel to support decision-making
Utilize reporting tools to track trends
Utilize reporting tools to analyze performance
Utilize reporting tools to support decision-making
Connect with business partners
Connect with channel partners
Validate parcel service delivery
Validate parcel performance outcomes
How You'll Work.
Team & Collaboration
Internal teams; Parcel carriers; Business partners; DC operations; Audit teams; IT; External providers
Communication Scope
Written communication; Verbal communication
Full Job Description
**Serving the needs of all families with young children,** Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. **How You’ll Make an Impact** The Small Parcel Transportation Coordinator supports end-to-end transportation execution across Carter’s network, with a primary focus on domestic outbound parcel shipments and international inbound parcel movements. This role is responsible for ensuring efficient coordination, visibility, and service performance for outbound deliveries to customers, stores, and partners, as well as tracking and managing inbound parcel shipments arriving from global origins into U.S. facilities. This position plays a critical role in maintaining operational flow by proactively managing parcel execution, monitoring carrier performance, resolving service issues, and ensuring data accuracy across systems. Through strong collaboration with internal teams and parcel carriers, this role drives on-time delivery, service reliability, and continuous improvement across the parcel network. This role typical reports into Manager, Domestic Transportation and is based in our Braselton office in our on-site work environment. **Parcel Transportation Operations - 40%** * Serve as primary point of contact for business partners regarding parcel carrier issues, escalations, and service inquiries * Communicate effectively with internal partners, customers, parcel carriers, DC operations, drivers, and leadership * Monitor domestic outbound parcel shipments across multiple business channels * Coordinate parcel shipping for new store openings, including marketing materials, vendor shipments, and inline product * Monitor international parce
Applying for this Coordinator, Small Parcel Transportation role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Carter's Inc.?
Real rants from real employees. Read before you apply.